Adrienne Patterson
Extremely disappointed with Central Carolina Air Conditioning. After a good first visit in spring 2024, my husband scheduled another appointment for 10/1/2025 and signed up for a one-year maintenance contract. That turned out to be a huge mistake. A follow-up appointment was scheduled for 11/13/2025. Around lunchtime we were told the part hadn’t arrived and someone would call to reschedule. No one did. Two weeks later, my husband had to call again and another appointment was scheduled for 12/3/2025. On the morning of that appointment, we were once again told the part still hadn’t come in. Twice we rearranged our schedules. Twice they failed to show up. Zero follow-up. Zero accountability. My husband has since called asking to speak with a manager and still hasn’t received a call back. This level of service is unacceptable. We will not use this company again and absolutely do not recommend them.
