Character Jumps

Name: Character Jumps
Address: 8 Gray Street, Kilkenny, SA, 5009, AU
Telephone: 0407 070 279
Price range: $$
Rating: 3.4

Character Jumps: Clean castles, friendly service, great value for Kilkenny events

3.4(5 reviews)

arts-entertainment

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About

Character Jumps is a Kilkenny, SA jumping castle service located at Unit 2/2/8 Gray St. It earns praise for clean, well-presented inflatables, friendly and helpful customer service, and reasonable prices, with reviews noting a large selection. Some customers report missed bookings and communication issues, reflecting mixed experiences.

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Location

unit 2/2/8 Gray St, Kilkenny SA 5009, Australia

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Information

8 Gray Street

Kilkenny, SA, 5009

0407 070 279 www.characterjumps.com.au/

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Services

Jumping Castle Rentals

Rent a variety of clean, safe jumping castles for birthdays, parties, and events.

Event Entertainment Setup

Professional delivery, setup, and takedown of inflatables to ensure hassle-free fun.

Customer Service Support

Friendly assistance from booking to pickup, with flexible options for your needs.

Affordable Party Packages

Competitive pricing on rentals to make entertainment accessible for all budgets.

Clean Equipment Maintenance

Regularly sanitized and well-presented castles for a hygienic, enjoyable experience.

3.40 · 5 reviews

Overall rating

Bek Harkin

via Google

· 4 years ago

We booked and paid a deposit for a jumping castle about a month ago. The party was yesterday and they were a complete no show. We tried to call them multiple times with no answer or response. It left us totally in the lurch. Thankfully we contacted an alternative company who managed to book and deliver a castle within about 30 minutes. They were aware of this company and the issues it's having. Having issues is one thing, but completely neglecting to contact your customers is an entirely different class of poor service.

Jess Cook

via Google

· 4 years ago

Extremely displeased with this company. I called them to book a castle. They then told me to book online, which I did straight away. I received my automated booking email but then never received a confirmation booking email. Tried to call them multiple times a day over a week to confirm the booking so I could pay, never answered and no response/text/phone call back. Tried to email, no response back. Very unprofessional company and I certainly wouldn’t be recommending anyone to take their business there when there are multiple other jumping castle companies you can take your business too in Adelaide that actually bother to respond to customers.

J White

via Google

· 9 years ago

A huge thanks to the Team @ Character Jumps for their all round helpful & friendly customer service, from the first phone call to the pick up. I could not believe how clean & well presented the castles were. A company that certainly takes pride in providing entertainment at a reasonable price. Keep it up "Team Character Jumps".

Karen Fowler

via Google

· 9 years ago

Excellant customer service, they will bend over backwards to make sure everything goes according to plan. Couldn't ask for more friendly or helpful service

Michelle Blakemore

via Google

· 9 years ago

Fantastic customer service and prices, clean castles and huge selection. Highly recommended!!

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