Charter Marine and Rentals: Friendly, dependable cabin and watercraft rentals on the lake
Charter Marine and Rentals, located at 984 Elm St E, Annandale, MN 55302, USA, offers cabin and watercraft rentals with dock delivery for families and groups. Reviews praise friendly, responsive service, knowledgeable staff, and up-to-date equipment that works reliably. Some feedback notes pricing concerns and questions about billing transparency.
984 Elm St E, Annandale, MN 55302, USA
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Lakeside cabin accommodations with amenities, ideal for family vacations and group getaways.
Rental of pontoons, including double-decker models, delivered to your dock for easy lake access.
Personal watercraft rentals for thrilling adventures on local lakes like Swan Lake.
Convenient delivery and pickup of rental equipment directly to your lakeside location.
Personalized service to help find and book cabins and rentals for seamless trip coordination.
Overall rating
Charles Nelson
Chartered were great to work with. Found us two perfect cabins on the same lake for our large family to rent. Added a pontoon that worked great. They were extremely friendly, and responsive, would highly recommend them.
Tim Dyer
Old fashion Service. How it use to be. Wonder knowledgeable, responsive to calls and texts. Equipment that is up to date that works first time every time. I damaged a prop on a pontoon. No problem and more than reasonable replacement cost. Very happy with everyone I at Charter Marine. Will be the only one I use and recommend. Thank you Josh and Ryan. See you next season
David Wenk
We had excellent service at Clearwater Lake cabin! We also rented the double decker pontoon which was fantastic for the whole family and delivered right to our dock. Our son left his wallet in a cubby on the pontoon and they were so kind to find it for him and deliver it back to our cabin. Great service all around, Thanks
Preston Poling
Review of Chartered Rental – Minnesota Location We rented two jet skis from the Minnesota location of Chartered Rental while staying on Swan Lake. Unfortunately, our experience left us feeling overcharged and misled. The advertised price for one jet ski was roughly $300 (including tax), which should have totaled around $600 for two. After additional charges and fees, however, the final bill came to approximately $1,400—nearly double what we expected to pay. When the jet skis were delivered, we asked about fuel and were told by the delivery staff that “it should last all day on a full tank.” In reality, we ran out of fuel within an hour. During the ride, one rider fell off, taking the key with them—only then did we discover the keys do not float. We spent about 30 minutes searching for it at the bottom of the lake. Returning the jet skis was also frustrating. We arrived to drop them off and waited for an hour, only to be told the staff were “busy.” Eventually, I transported them myself back to the property where we were staying—an Airbnb owned by the same person, Josh, who owns Chartered Rental. While driving home, I received a call informing me of additional charges. While I’m sure these fees were buried in the rental agreement, the situation felt deliberately designed to maximize profit—especially given that the business owner was also our Airbnb host. Our Airbnb experience wasn’t much better. One of the main advertised amenities—a game room—was locked and unavailable for our entire stay. The day after we left, Josh messaged our group asking for extra payment for trash services. Overall rating: 1/10. If you rent from this company, expect to pay about twice the advertised price, and be prepared for additional surprise charges.
Dale Prokosch
We ran into a problem at our first cabin rental with another business and were looking to move to a new one. One call to Chartered Rental and they found us a beautiful cabin on the same lake that same day. We also rented some jet skis from them and had a blast. Great people to work with and would definitely recommend them to friends and family. Thanks for making our family vacation great, instead of a bust!!
