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Chateau Elan Winery & Resort
Georgia's premier destination for luxury escapes, fine wines, and unforgettable experiences.
4(5 reviews)
spa
$$$$
Georgia's premier destination for luxury escapes, fine wines, and unforgettable experiences.
Chateau Elan Winery & Resort offers a luxurious retreat in Braselton, Georgia, blending Southern hospitality with world-class amenities. As a premier destination, it features an award-winning winery with tastings of Napa-sourced wines, a full-service spa, championship golf courses, and elegant event venues perfect for weddings and corporate gatherings. Guests enjoy upscale accommodations, multiple dining options, and beautiful grounds ideal for romantic getaways, family vacations, or special celebrations. With a focus on exceptional service and scenic beauty, it provides a memorable escape just outside Atlanta.
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Guided tastings of premium wines, including selections from Napa Valley, with expert insights on pairings and origins.
Upscale hotel rooms and suites with scenic views, designed for comfort and relaxation in a resort setting.
Award-winning spa offering massages, facials, and wellness treatments in a tranquil, rejuvenating environment.
Access to meticulously maintained golf courses with pro shops and lessons for players of all skill levels.
Elegant spaces for weddings, corporate events, and special occasions, with customizable planning and catering services.
Multiple on-site restaurants serving gourmet cuisine, from casual to upscale, with wine pairings and scenic views.
Wonderful experience this weekend and when the weather became an issue affecting our travel the staff went above and beyond to accommodate us. I will definitely return! Great for a romantic get away or a girls weekend. The spa, restaurants and winery were all lovely!
My best friend went on an 8 location winery and THIS was the only winery she wanted to revisit!!!! Since we’re visiting from The Bay Area of California, we wanted to see what wineries Georgia had to offer. Turns out, Georgia can only grow this particular sweet grape for moscatos. All of their wines were from Napa, California! Hahaha no wonder my best from LOVED this place! They have a GREAT deal on a tasting of 6 wines for a fox price! We loved 2 of the wines so much, we got the bottles. (I’ll add what we bought later). The service was GREAT! Each employee knew about the wine’s origins and well as their notes and things to pair each wine with. The environment was very spacious, but come early- if you want a place to sit! Around 5p all the booths were taken and people were left with standing room only! I would definitely recommend this place to come back!
We had a wonderful 16th anniversary here. It is definitely a pricy place but has beautiful surroundings. The on-site restaurants and spa and pricy as well. The staff was awesome. Everyone greeted you and made sure you were taken care of. Namely, Lonnie at Valet, Stacy, Virginia, and Tia the Front Desk. Most outstanding for us was Darius. He went above and beyond to make sure our stay was memorable. Thanks to the entire team there!
Overall, we had a good trip here! But we ran into several issues that just added stress into our trip. When we got to our room, the water was not running at all. Not sure if maybe they shut down the pipes during the slow season so they don't freeze, but we called and it was fixed. But when it came on, the water was dark, murky brown. Not the type of thing you want to see at a nice place. We went downstairs and were just told to leave it running while we went to our wine tasting. I found it rather odd that really nothing was done to try and remedy that situation or make it up to us, because it was deeply alarming and gross. The receptionists we spoke to were extremely kind, so I don't blame them if things like that are out of their hands. I know now that my partner had brought me there to propose, and he ran into so many issues with the "proposal coordinator" ahead of our stay and during. Staff seemed to have no communication with each other, and the proposal coordinator ignored our emails for several days. (We were told she was off, but the days she was off was nearly every day?) It came off very passive aggressive and unprofessional. Almost all the staff we met were wonderful, we did have a rude experience with a staff member at the spa, who was very dismissive and rude to my fiancé. I felt as though some of the staff didn't take us seriously since we are both tattooed people, as were our friends that joined us, and therefore don't fit the target demographic. It felt like they assumed we were poor and treated us as such. Otherwise, the grounds were beautiful. It was very empty during our stay so no very quiet and peaceful. Our meal at Versailles was amazing and the bartenders in the winery were awesome! I don't think I'd return here due to all the issues we ran into, but I'm chalking up most of it to it being a slow season.
We would like to express our sincere gratitude for the exceptional customer service we experienced during our stay at Chateau Élan in Georgia. Every staff member we encountered was warm, professional, and genuinely kind, which truly made us feel welcomed and cared for. That said, we were unfortunately disappointed with several aspects of our accommodations that fell short of what we expected from a luxury resort. The cleanliness of the rooms was not at the standard we anticipated, the TVs in our rooms were not working properly, and we were charged for minibar items in one of the children’s rooms that were never touched. Additionally, there was no housekeeping service provided during our two-night stay. We booked three rooms and spent over $2,500 for a two-night stay, yet the overall experience did not feel reflective of a luxury property at that price point. While the grounds are absolutely beautiful and aesthetically stunning, the interiors of the rooms are in need of noticeable upgrades and attention to detail. We truly wanted to love this stay and appreciate the outstanding staff, but due to these issues, we are uncertain if we would choose to return. We hope this feedback is received in the spirit intended—as an opportunity to improve an otherwise promising experience.
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