Chick-fil-A

Have to give a shout out to Christine ,cashier She went above and beyond with her customer service. She helped me to the fullest. Very perky and had a smile the whole time. And she was very patient. And helpful. There's not a lot of people like this. Please amend her for her great service. I will be back definitely.

I went to the downtown Chick-fil-A to pick up a $60 order and had a very unpleasant experience. While waiting, I politely asked an employee if she could dry a chair so I could sit. She ignored me, gave me a bad look, and later started making rude comments to another employee, which made me feel uncomfortable and even afraid. This behavior was completely unprofessional and not what I expect from Chick-fil-A. I hope management addresses it so other customers don’t experience the same.

Asked for pepper jack on my sandwich got American cheese instead and then proceeded to hand me back a sandwich 30 seconds later with unmelted cheese and manager and cashier were just staring like I was dumb. the guy with the curly hair was nice until he started pointing and laughing with another employee who was on lunch about the incident not knowing I was staring at him as soon as He saw me looking they both got up and walked off.

I checked out the Chick-fil-A located in downtown San Antonio. Although I’ve driven by it plenty of times I’ve never stopped in because I thought that I would have to find a parking spot and then walk in. Well, if this has kept you from stopping at this Chick-fil-A, wait no longer and make your trip to Chick-fil-A in downtown San Antonio because they have a drive-through. I placed my order online and when it gave me the option for mobile pick up, I wasn’t sure how that would work. It took me a moment to find their pick up line, but when I did, it was easy and effortless just like all the other Chick-fil-A‘s around. When I pulled up to the ordering window, I opened the mobile app and scanned the mobile pick up QR code. Then I drove on up to the window and waited to get my order. The staff was friendly, the service was pretty quick, the food was hot and the order was correct. I will no longer shy away from visiting the downtown Chick-fil-A now that I know that I can go through their drive-through.

I have gone to this chickfila twice. Once, via takeout inside, and the other via drive-thru. Inside: Nice and clean place. I went almost towards closing time so there weren't many people. Employees tended to me swiftly and got my order warm and correct. I wasn't sure where to park. I'm not sure if there's free parking if you're going to dine in, but I parked across the street in the parking lot you have to pay in but I was in and out within 8mins (probably less). Drive thru is in a parking garage. The entrance is on Soledad St. My order took a little longer this way even though I was the only car at the time. Not only that, i was given a semi wrong order, which i noticed a bit after driving off but still inside the area.. I asked for nuggets and was given fries. Instead of just letting me keep the bag with the rest of my food (which was correct), the employee took my bag, went back inside, removed the fries, and added the nuggets. No other chickfila I've gone to has done that (they leave the wrong item in there). I'd still go again, though. Nuggets and tenders are more on the crispy side than the chickfila sandwich. I definitely prefer when it's crispy.