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Brian Cookvia Google

17 days ago

We had ice build up in the front and back of our house, with a large build up where the garage meets the house. CNY Roof Cleaners showed up on the day agreed on, early I might add. They said they would shovel a few feet up from the eave and then get rid of the ice. They did exactly that. Very happy with the job they did. Thank you!!!!

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Yvonne Little-Cloutiervia Google

2 months ago

Let me start with everyone that I spoke to and the 2 young men who came out to shovel my roof were very nice and professional. That be ing said, The area that I requested was not completed, They tried to use my snow blower and broke the pull cord and I found the tail broken off my dog Christmas decoration stuffed inside the mailbox. I called to get the situation rectified to find out they don’t shovel more than 4 to 6’ from the edge of the roof just enough to take care of ice dams… information they neglected to tell me. I was never sent a contract to my email, which they said they sent. And still have not received a copy. They said they will take care of fixing the snowblower. I have someone fixing it on Monday. I requested a call from the owner and have not received that call as of yet. I paid $470 and did not get a job well done.

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peggy mcphillipsvia Google

3 months ago

CNY ROOF CLEANERS did an excellent job cleaning my gutters. The tech was very meticulous and spent a decent amount of time cleaning the gutters and checking the downspouts. I also was pleased at the cleanup job that he did. The tech was very polite introduced himself and told me everything that he did. It was a pleasure doing business with CNY ROOF CLEANERS

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Audrey Martinezvia Google

4 months ago

I was shocked at how nice the roof looked when they were done. It had thick moss growing on it from years of neglect before they came to clean. The technician was polite and professional and did a good job cleaning up after. I’m glad we did not attempt to do this ourselves! It was worth the price we paid.

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Rickvia Google

6 months ago

After seeing this company at a neighbor's house, I contacted company, after getting info from your Isiah at neighbor's house, to remove moss on garage roof. After looking at your pamplet , I showed Isiah north side of house that needed power washing and he got me a price. Isiah explained how the moss would be removed from the roof and answered any questions that I had. As regards side of my house, he detailed process for loosening up the lichen, etc on house as it involved several steps. After each step, he showed me the progress. I was amazed how what they sprayed on the siding actually melted the lichen. Again, Isiah answered my questions. When he finished all the work, he did a very good cleanup in all areas. He even suggested that I might need to trim some branches that were close to side of house. I did take care of that a few days later. Isiah has very good customer service skills. He's patient, not pushy, and very respectful of his customer's property. I found Isiah very skilled at his work. If I ever had other work done by this company, I'd want Isiah back.