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Computer Service Depot At OnSite Computer Services
Kitchener's trusted computer shop delivering fast service, repairs, and friendly expert advice
4.2
Electronics Store
$$
Kitchener's trusted computer shop delivering fast service, repairs, and friendly expert advice
Computer Service Depot At OnSite Computer Services in Kitchener offers computers, accessories, and repair services with a welcoming showroom. Customers praise fast, friendly staff, honest guidance, and fair pricing, including expert repair of laptops and rapid help sourcing hard-to-find components. The business is a reliable local stop for sales, service, and tech consulting.
No photos available
Wide selection of desktops, laptops, tablets, and components with expert guidance to match your needs.
Fast and reliable repair services for laptops, desktops, and other devices, handled with care and precision.
Personalized tech support and troubleshooting, including software issues and system optimizations.
Access to niche or hard-to-find computer parts, often available quickly or through special order.
Custom PC assembly and configuration tailored to your specifications, from gaming rigs to workstations.
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Overall rating
Ivan Dulava
Provided me with a super niche component to put my computer together, free of charge, within 5min of me calling. Absolute saints. Highly recommend these good folks.
Diego Axtmann
I went in today to find out why my Dell laptops back space key only deletes one character per press and we discovered it was either a user setting in my one account or something to do with the OS. We used another account and that issue wasn't persisting. So we concluded it was the account. He insisted he would do a fresh install when the other option was I remove and delete the account. The main issue is the owner made me feel like I am stupid with computers and when I was on the phone with my admin IT he tried to tell me what to say, because I was fumbling. I am a computer guy, and I admit I need help some times, but I never wanted someone to treat me like I know nothing about computers. That was very rude and disrespectful. Plus he made me fell rushed to make a decision. I am not ever going to go here again.
Faith Eternal
This computer store provides phenomenal service! The staff is friendly and helpful, and the owner exceedingly cheerful and eager to ensure customer satisfaction. If you want to purchase computer-related products, or acquire repair service for your laptop, this is definitely THE place to come, even if you do not live in Waterloo! They are fair in pricing, honest in assessment, and very, very efficient in operations. You won't be disappointed! I certainly was not: Computer Service Depot repaired my laptop last week with care, precision, and a smile. I am extremely pleased and intend to remain a permanent customer!
Rebecca McKay
I came here simply because it was next door to my house. I was just amazed at the service I got. The showroom is beautiful. Visually it's not cluttered and allows you to keep focus. The sales people were attendant to my needs and spend a lot of time with me, way more than I have ever had at any big box store. I bought a laptop feeling way more informed about my purchase and I learnt a lot about computers and my needs. They gave me room to breathe and provided options I wouldn't have thought of otherwise. Their service department was quick and easy to communicate with. These guys are a barrel of laughs, made a usually painful experience loads of fun! Client for life!
GEORGE MIHUTIU
The customer service is awesome. This is how everybody should treat their clients. They are fast and reliable trying to help and give you the right technical support. Also the prices are great. I recommend them from all my heart. I am sow happy cause I found them here in Waterloo. If you want to buy anything that's related to a computer (desktops, laptops, tablets you name it) you can find it here. Even if they don't have it right away - they can bring that device for you. I had very bad experience with other big stores like Canada Computers witch they hire students and they don't have a clue about computers. Also they don't have a phone number where you can call or email and you will end up talking with robots or receive no reply emails. They put thousands of products on they website but they don't have it on stock. Thank you TONY for the great customer service!
