Cottonwood Pet Resort cover
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Cottonwood Pet Resort

Cottonwood Pet Resort: trusted care that makes every pet feel at home.

4.4(5 reviews)
$$
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About

Cottonwood Pet Resort in Waterloo offers veterinary care and pet boarding in a welcoming, home-away-from-home setting. Reviews highlight caring staff like Brittany and Ellie, making dogs feel comfortable and happy, with daily updates and peace of mind for families. A balanced view notes the importance of attentive supervision to ensure every dog's safety.

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Cottonwood Pet Resort
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Location

26910 W Center Rd, Waterloo, NE 68069, USA

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Services

Pet Boarding

Overnight stays with comfortable accommodations, playtime, and personalized care for dogs and cats.

Daycare Services

Supervised play and socialization in a safe environment to keep pets active and engaged during the day.

Veterinary Care

On-site health checks, vaccinations, and medical support to ensure pets stay healthy during their stay.

Live Cam Monitoring

Access to live video feeds so owners can check on their pets anytime for added reassurance.

Grooming and Spa

Bathing, brushing, and grooming services to keep pets clean and comfortable during their visit.

4.40 · 5 reviews

Overall rating

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Scott

via Google
· 5 months ago

Wanted to like this place as the set up is nice, but was super disappointed when watching my dog on the live cam they off. A female employee that was supposed to be watching the dogs was glued to her phone the entire time. There was a dog being aggressive with multiple other dogs and she missed over half of those interactions because she literally never looked up from her phone. The dogs' safety is more important than whatever is on your phone, you are working! The higher up's need to do better at managing their staff so that dogs don't get hurt because it's a problem waiting to to happen. I watched off and on for a full day, she was glued to her phone the entire time. Never engaging or paying attention to the dogs at all.

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Adam Kallhoff

via Google
· 10 months ago

This place was amazing! We left our very anxious Golden Retriever Shadow there for a few night overstay. The staff was very accommodating and checking in with us daily. They made sure to ask if he was allergic to anything before giving him treats. He was a huge fan of the frozen peanut butter. When we showed up to pick him up, he wanted to stay and keep playing with his new "friends" that he has made. We have already booked them again for our next out of town trip.

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Anthony

via Google
· 10 months ago

I can't say enough great things about this place! From the moment we arrived, the staff, particularly Ellie, made my entire family feel comfortable. You could tell right away that she had a passion and love for animals that instantly made all of us feel comfortable after a long long long search for the right place to leave our furry friend! Leaving your pet behind is never easy, but Cottonwood made it a stress-free experience for me, my family, and most importantly our pet! I now have complete peace of mind knowing there's a place where our dog is not just cared for—but genuinely loved! Highly, highly recommend to any pet parent looking for a trusted home away from home. We’ll definitely be back!

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Amanda Carpenter

via Google
· 10 months ago

I love this place! Brittany is amazing!!!!! My dog loves it here. She is truly the best and makes it such a good experience. My dog always comes home happy and like she just had the time of her life. 10/10 recommend!

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Marc Johnson

via Google
· 1 year ago

Needed a good place for our year old puppy when we couldn't take her with us for our daughter's wedding. The accommodations were very good. The staff was delightful and warm with our bundle of joy. Dolly seemed to enjoy her time & the staff at Cottonwood.

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