C&
Crate & Barrel
Crate & Barrel: Beautiful furniture with design guidance and complimentary in-home measurements
3.8
Retail Store
$$
Crate & Barrel: Beautiful furniture with design guidance and complimentary in-home measurements
Crate & Barrel in Las Vegas offers beautiful furniture and home goods for indoor and outdoor spaces. Customers praise attentive staff, design guidance, and in-store inspiration from associates such as Susan and Katarina. The store provides complimentary in-home measurements to help ensure selections fit the space, though some reviews note occasional checkout delays and mixed experiences.
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High-quality indoor and outdoor furniture, including sofas, tables, and beds, with options for various styles and budgets.
Curated selection of accessories, glassware, and decorative items to enhance any room or occasion.
Personalized assistance from staff like Susan and Katarina, offering design ideas and product recommendations.
In-home measurement service to ensure furniture fits perfectly in your space before purchase.
Seasonal sales and discounts, such as Memorial Day deals, to provide value on premium items.
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Overall rating
Sean Mackey
I bought a special edition KitchenAid mixer for my wife for Christmas. The description clearly states it comes with two mixing bowls. I did not receive one of the bowls. They stated that it was a miscommunication on the website. I tried to correct them and say that it was a mistake that your company made, but they were hearing none of that. So their company made a mistake and they refused to make it right for the customer. Will definitely not be going back.
David Grant
Working with Katarina was an absolute pleasure. Her impeccable taste, warm personality, and dedication truly set her apart. She listened, offered thoughtful design ideas, and went out of her way to help me create exactly what I had in mind. Thank you, Katarina—you made the entire process effortless.
QueenBeee
Susan walked up to me and helped me with the coffee machine. I thought she was shopping there but then she introduced herself and helped with a list of my soon to be home in Summerlin. Susan excelled over and beyond with customer service skills. Susan attended to the needs and emailed the list of furniture I hand picked. I definitely recommend you go in there and specifically ask for Susan Saul. She is amazing! And a designer at heart!! I came out the store knowing money well spent here. By the way, the store will send a complimentary crew to your house to do measurements so they make sure what you buy will fit. I love it!
Kiren
This store offers the advantage of proximity to parking, but its environment is somewhat stark, and most of the staff interactions have lacked genuine engagement. Additionally, there have been instances of unnecessary waits for service at the checkout, even when there were unoccupied registers and staff members engaged in conversation. It's a convenient option for picking up specific items like glassware, but the atmosphere and service level do not encourage leisurely browsing. To improve the customer experience, focusing on a more welcoming environment and more attentive service from the staff would be beneficial.
Taylor E.
This was my first time visiting, and over Memorial Day Weekend at that. They had some excellent deals going on! The staff was super attentive and I was approached multiple times by several staff members ready to assist. CB is known for their beautiful pieces, and they did not disappoint. With furniture and accessories for inside and outside the home, it’s easy to get lost in thought about how beautiful and special your home can feel with just one of these pieces. Looking forward to my next visit!
