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Sarah Jvia Google

about 1 month ago

They are a scam they overcharge you and they tell you you can cancel at any time but you have to pay around $80-$100 to cancel. And then you have all these pop-up charges that you have no clue what they’re for and they keep trying to say their service fee fees are late fees or whatever why am I being charged double every month I don’t understand And they claimed they don’t have a corporate office. Don’t do it if you don’t want all these crazy bills

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Peter Andreesonvia Google

3 months ago

Initially my reviews were great but cancelling after a year and rightfully demoting them to 1 star and would be 0 star if I could have posted zero if I could. This place is a joke. A real jerk of a general manager named Samantha an absentee owner who's never around An offshore billing department that never bills correctly and then always wants to charge you a late fee, claiming there was never any money in your account which is complete. nonsense, after showing it to them three different times that there's been more than enough money in the account.And that it's their billing problem. Avoid this place at all cost. The only good thing I will say is the trainers and group insrtuctors of the classes are great.But most of the good ones are leaving or are in the active search of leaving, as they know where this place is going, and that's nowhere. And this GM who called back after four days says Im eligible to cancel but have to pay a late fee. Told her NO I wont bee then she starts raising her voice like Im her kid or something and told her to lower her voice that I wasn't her brat nor her employee, that I'm not paying a late fee and acknowledging that I was cancel;ed they are are more than willing to send a bill for 36.47 and that will be that. Never give these people your bank account. Put it on a card with chargeback protection or that you can replace quickly. And this anonymous smart ass owner left this for feedback from the overwhelming negative reviews this gym gets left by another dissatisfied customer... Crunch Fitness - Toledo (Owner) 2 months ago Issa--same exact review you left on Facebook. Glad to see you get around to the various review sites. Hey smart ass so do I and will make sure to use your dismissive comments of valid customer complaints comments as a warning to others to avoid Crunch Toledo.

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Jennifer Lewisvia Google

4 months ago

Crunch Fitness group fitness classes has a wide variety of options to help you reach your fitness goals. From Pilates, Yoga, HIIT, Cycling, Barbell 45/30 and so much more! Crunch is equipped to help you keep your summer body. They have top notch cardio equipment and weights. I love coming here because the staff and gym buddies help me to keep going! Deb jump starts my week every Monday with the heavy ride, on Tuesday Tiera gets me together with strength training in Barbell 45 and I round out the morning in Kim’s cycling class. Thursday Deb is back in with Ripped Pilates and she always fires us up on Friday in Barbell 30. Crunch is the best place in the city to workout and even relax in the R&R zone.

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Kim Lapinskivia Google

6 months ago

Very shady and questionable practice conducted by management. Trapping people without an option to exit is not how you get business. I've been trying to cancel a 'membership' I never signed up for, for a month now and was assured the first time I spoke to someone in the beginning that I did not need to worry about it and that they took my information down and that I will receive an email from corporate soon. That did not happen and now I see charges on my credit card. I called and spoke with another representative today and they said 'that's not how this works. You have to come in to cancel a membership. You can't cancel it over the phone.'!! I live nowhere near this gym and even if I did, I shouldn't have to jump through so many hoops to get them to stop taking my money without my authorization! The only solution it seems is to close my credit card because they will NOT honor my request or make it reasonable easy to get out of this trap they created. Mind you I have never been to or ever set foot in this facility! Even if I would have ever considered this gym or franchise, I would never do so in the future. How can you trust any business like this with your credit card or other personal information?!

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Kylevia Google

over 1 year ago

I've been a member of Crunch for the past 4 months, and I couldn't be happier with my experience. The gym is spacious, clean, and well-maintained, which makes working out here a pleasure. The staff is very friendly and non judegmental, which makes hitting my goals a great experience! Garrett and Booker are the GOATS