Michelle Martin
My experience with Curated Events fell short in terms of transparency, accuracy, and execution. Curated Events’ website does not disclose that tent sidewalls are an additional charge, yet every photo under the “tenting” section shows fully walled tents. This creates a reasonable expectation that walls are standard when they are not. After the event, I was told that the tent walls were “added free of charge,” presented as a goodwill gesture related to an unrelated extenuating circumstance. This was not communicated prior to my wedding and did not clarify what was actually included in my contract. Based on the website and marketing materials, I believed walls were included from the start. In addition to the tent issues, the dance floor was uneven and not properly clamped together, and the tent sidewalls were not adequately staked. I raised both of these concerns before the Curated Events team left the job site, yet they were not corrected. Initially, the regional sales manager was responsive and professional. However, once the transaction was complete, communication shifted. My local sales representative was dismissive and lacked empathy during follow-up conversations. I will not be recommending Curated Events. I strongly advise future clients to ask very specific questions and ensure all inclusions, pricing, and setup standards are clearly documented in writing before booking. Transparency and proper execution are essential for events of this importance.






