Michael Noble
Terrible customer service. Cancelled our reservation without notice. I drove all the way to the salon just to be denied because apparently my other dog had a haircut ONE YEAR AGO and was listed as a no-call no-show EVEN THOUGH THEY cancelled that specific reservation with him because he had "bad" behavior that day. He never received a haircut because of it, and WE never cancelled. It was a denied service, which is understandable. We decided to give this place another chance with a different dog (who is very sweet and a Pomeranian ) and they were wanting to charge me an extra $60 for a service that was NEVER done from ONE YEAR AGO. Don't go here unless you want to be charged for terrible bookkeeping. Furthermore, I would have been okay if I would of at least have received a cancellation in advance, but I didn't. As you can see from my screenshot, I only received a confirmation notice.....so they wasted our time, and their time. Hopefully they don't charge me for another $60 lol. Even though - yet again, they cancelled on their end.
