C Thaniel
I want to start by saying I hate going to the dentist and I have since I was a very young child. This was my first time trying Dental Serenity and the front desk was lovely. My dental hygienist took the time to put me at ease and told Dr. Ross who came in after she’d taken some x-rays to look at the x-rays and assuage my concerns. She said my teeth looked good, my smile was pretty and could she answer any questions for me. I thought that was nice. However, I didn’t realize it until I got home that my hygienist didn’t floss my teeth. I’ve never had a teeth cleaning that didn’t include flossing. Dr. Ross didn’t return after my hygienist had finished either. When I first start at a practice, the dentist always comes in to check and have a chat (if necessary). It’s usually only a couple of minutes because the hygienists I’ve had were very skilled and professional, but the dentists would come by just the same. Once I just have regularly scheduled cleanings, some have only come as needed but some dentists continued to came do a check. Maybe since she’d already looked at my x-rays and spoken with me, she didn’t find it necessary. So I plan to try them again. But I need a full teeth cleaning next time.
