M

Melanie Murphyvia Google

2 months ago

I had an early morning dental appointment and unfortunately left before any treatment was completed due to an extremely uncomfortable experience with the hygienist. She struggled to operate the X-ray machine for over 25 minutes and appeared visibly flustered, yet no cleaning had begun. When I politely asked which X-ray was being taken, she seemed irritated by the question. Without asking about my dental history or the purpose of my visit, I proactively explained that I have had bonding on my two front teeth over the years due to soft enamel. Her response was abrupt and dismissive, stating that there was “no way” a dentist would perform bonding until I addressed teeth grinding. When I explained that previous chipping occurred from eating, she flatly contradicted me and insisted that was impossible, offering no professional explanation or empathy. The interaction felt confrontational and unprofessional, and I ultimately chose to leave the appointment. I have never walked out of a medical appointment or left a negative review before, but the lack of professionalism and poor communication made this experience unacceptable. I would strongly recommend seeking care elsewhere.

E

Ese Agbohvia Google

4 months ago

Go here for dental care ☺️ the doctor and hygienists are great! The office manager is a delight! Everyone is so sweet 🥹 they’re very clear on everything - no surprises, very straightforward and professional.

D

Dana Aratanivia Google

6 months ago

This dental office was very helpful for some needed care as my wife and I were on a road trip and from out of town. The staff were incredibly supportive, kind and professional. Dr. Klein accessed my situation and presented a well reasoned treatment plan. The dental treatment received was first rate. No doubt, there is a great team at this office.

A

Amyvia Google

7 months ago

Throughout my life, I’ve gone to a family member who’s a dentist for all my dental needs, and when that dentist retired, I found myself in need of a new one and was a little anxious about that. I picked Denver Place Dentistry and am so glad I did! Dr. Klein and all of the staff were kind, considerate, and timely. Dr. Klein was thorough and communicative, which I really appreciated, and said to raise my left hand if I needed him to stop during my cleaning at any time. He was very gentle, so I didn’t ever raise my hand, but I didn’t know prior to this appointment that dentists even do that, and it’s nice to be aware of the option to stop. As a bonus, this dental office is modern and aesthetically pleasing, with nice views of downtown Denver. I left my appointment with a fresh smile, a “goodie bag” of dental supplies (including chapstick—I didn’t know dentists do that!), and another appointment scheduled for 6 months from now. I highly recommend Denver Place Dentistry and Dr. Klein!

L

Lewis DRvia Google

over 1 year ago

An Absolute Nightmare at Denver Place Dentistry I have been a patient at Denver Place Dentistry for years due to its convenient location and a strong recommendation from a family friend. However, my recent experience with their teeth brightening service was absolutely revolting and has left me both upset and disgusted. During my teeth brightening session this month, the dental assistant seemed to be having a bad day. During the process of removing the resin from my gums, she poked my gums with a sharp tool, causing significant pain and heavy bleeding. She pressed a swab to my bleeding gums without informing me until I realized something was wrong. It took several minutes for her to stop the bleeding, and I was eager to leave. As I was heading out, the receptionist reminded the dental assistant that I had paid for dental trays. Despite my gut feeling telling me to leave, I decided to get the impression done to avoid returning. The dental assistant was visibly annoyed and performed a very painful tooth impression. A couple of weeks later, I returned to pick up the trays. The receptionist handed me the kit without checking if the trays fit or opening the case. That evening at home, I opened the case and tried the bottom tray, but it did not fit; it was then I realized the bottom tray had an odd impression and appeared used, with some yellowish matter inside. The realization that I had put this disgusting tray in my mouth nearly made me sick. This whole ordeal has been deeply troubling and unacceptable. While mistakes can happen, this incident felt deliberate. The injury to my gums, the painful impression, and the used trays suggest a complete disregard for patient care and hygiene. I have waited for a call back for an explanation and have yet to receive it. Avoid Denver Place Dentistry at all costs. The lack of professionalism and basic sanitary practices is appalling, and no one should have to endure the nightmare I experienced.