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PRIME POSITION DRONE SOLUTIONSvia Google

about 2 months ago

Having visited all the local sofa and bedding stores locally, this one appears to be the biggest and offers a wide variety compared to others. Prices are competitive and furniture and sofas appear well made, the store also has a clearance section which offers a wide range of sofas which are ready to purchase immediately and be taken away the same day, you'll need to organise your own transport for this, certainly a great option for those wanting an immediate takeaway of sofas, beds and furniture.

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Ann Hughesvia Google

2 months ago

Bought a corner sofa but too big for the room. Our fault entirely however trying to get the company to give us a price to put arms on the two two seater part so we can use it has been impossible no one ever responds I have sent numerous tx but totally ignored went onto shop three times and staff can't help us telling us to tx the number even although we tell them that's what we have been doing Absolutely awful customer care

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Erin Higginsvia Google

4 months ago

We dealt with a very nice customer service agent named Stuart. He was helpful and personable. Sometimes the agents in these types of stores can be too insistent. Stuart allowed us space and time to browse, but was attentive when we needed him. 5* because he was not annoying :)

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Jacqueline campbellvia Google

over 1 year ago

Delivery guys hammered the headrests on the sofas when building them and gouged bits out my brand new floor. After telling me to go make a coffee rather than watching them (took it in good humour but felt too awkward to go back and watch them after that). Not massive scratches but the gouges r deep enough that water will get in if I were to mop the floor and they are exactly the triangle shape of the furniture legs and in front of where each sofa was left. Sent email a couple days after the delivery when realised the floor was damaged with pics (we were away directly after delivery and door to room was shut and no other furniture brought into it which I told them) and received nothing for 2 weeks. I called and they supposedly emailed me after this (no email received from them but everyone else’s emails are coming through fine) to say that they had asked the delivery drivers if they’d damaged the floor and they said no (what did they think the drivers would say - yes?), there’s pictures of the damage and I certainly didn’t do it. But this and the fact there was a couple days delay in me realising means they didn’t in fact damage my floor in about 6 places. Absolutely gutted. Sofa was over £5K and a massive purchase for me. What was meant to be a really important and satisfactory purchase has actually been a horrible and upsetting experience. Would absolutely not recommend. Big company making big money and not caring at all about the customer afterwards :/

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Stuarty Boyvia Google

over 3 years ago

Big, well stocked showroom and adequate car parking. Helpful and very knowledgeable staff. Never rushed or pushed into a sale, so a very good shopping experience. New sofas and furniture bought on order for my new house. Dates were arranged for later for delivery once I received my keys to new build. Flawless from start to finish. Highly recommended.