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mary poteetvia Google

over 1 year ago

I have had two moves with El Valle in the last year and I am about to have another one. I live in Mexico and San Antonio and Joshua and his team took great care with my furniture and household items when I moved to Mexico last fall. They got my items safely to the border in Laredo where they worked closely with the Mexican mover who got my items through customers and delivered them to me. It was such a painless process, and they took such good care of my things, that I did another move to Mexico with them this spring. Again another perfect, stressless move. In the next month, Joshua and his team are going to help me pack up and move out of my home of 30 years to a small apartment in San Antonio. I will be shipping items to Mexico again, moving items to the SA apartment and moving some items into a storage facility. I have no doubt that it will once again be a painless and perfectly executed move to all three locations. If you are looking for an experienced and trustworthy mover, look no further.

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Idania Martinezvia Google

over 1 year ago

Damaged items due to mishandling furniture. My couch was scratched from being lifted, nothing was wrapped for protection. When I let mover (Jorge) know about the scratches on my couch and showed him the video of the damages, he proceeded to say it wasn’t them. My couch was not scratched at all prior to this move. Mover said best he could do is buy a patch for it, but I still have not received anything yet. My bedroom set has a broken piece and will not hold the same anymore. I was told it would be $95.00/hr so I trusted I would be getting professional service and mover showed up with his son who was a teenager. I witnessed his son drop at least three boxes. Mover got there at 10am and charges me for 5 hrs when he was paid out at 2:42 pm. Would not recommend, do not use their services.

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A P Bvia Google

over 3 years ago

Eddie explained everything very clearly over the phone and followed through with estimates & contract information timely and well ahead of the moving date. The movers, Jorge & Tomas, were superb. They were professional, courteous, and went above and beyond to make our move an easy, smooth, and worry-free event. The company's price was very reasonable. We received quality service from beginning to end. They were excellent in communicating with us throughout the whole move. We HIGHLY recommend El Valle Relocation Services to help you move. Don't waste time with other competitors. They won't be able to meet the quality of service and reasonable prices that you'll get with El Valle. Thanks again gentlemen!

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Brandy Dvia Google

about 6 years ago

El Valle Relocation helped us load everything into our Uhaul. They were fast and did an excellent job. They literally wrapped all of the furniture so nothing would get ruined. I was nervous about my leather couch getting scratched up. They made sure it didn’t. Very fast and the staff were very friendly. Highly recommended.

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Stephanie Juarezvia Google

about 6 years ago

They did an excellent job! Very reliable! Loved that they protected my furniture even on a rainy day. Worked fast and placed the furniture in the spots I had planned. Definitely recommend. A great plus was that they were able to get the furniture at the location provided even when I was not able to be present. 😄