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Ginger Goodmanvia Google

3 months ago

I’ve had a very disappointing experience with this business. They kept pulling extra payments from my account without authorization, and when I reached out to get the issue corrected, they refused to make it right. It’s frustrating and unprofessional to treat customers this way. I’m leaving this review to warn other clients to double-check their charges and be careful with any payment information you give them. I hope they take this feedback seriously and fix their billing practices moving forward.

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R rvia Google

3 months ago

They don't honor their own payment agreement witch is written on paper. Went to cancel over the phone and the owner got upset and said I have to pay the full amount. When the paper work clearly said you can cancel after paying 70 percent of what is owed. He is clearly unprofessional and shady. Never going hear again. Thou the employees are amazing. Mangemnt clearly needs a over haul.

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Blake Reecevia Google

6 months ago

Called in to get information for my son to join. I get that they have a 2 week $29 special but I also want price transparency. I want to know how much it is a contract. I want to know how much does the 3/6 month contract cost. But no. I don’t see how they can justify how they operate talking about prices and the sign up cost. I don’t want to wait two weeks to see if I like what they offer for them to tell me prices. It seems like they want to try to hook and bait you. I’d rather not. Be up front and transparent with everything and prices. It was a lady on the phone. I didn’t catch her name. Now I feel like it’s very sketchy and dishonest. I will be calling somewhere else.

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Clarissa Goveavia Google

8 months ago

They play favorites here. My son stopped wanting to go so I don't force him to go & now i'm just wasting money. They really get you with their year contracts with no way out so theres that. But the lady always working in the front (i forget her name but its the older one not the younger one) well my 2yr old had asked for a candy & she said they were all out so he had a metldown bc he got in the habit of always receiving a candy from them. Well tell me why when i was carrying him into the car crying i saw a few kids walk out with candy in their hands. They noticed us since he was having a huge fit & I mentioned how she just said they had no more, the boys were sweet enough to give my 2yr old one of their lollipops. I would have went back to confront her for lying but i honestly just didnt have the energy in this bakersfield heat. That's just scandalous to lie

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B Coultervia Google

over 7 years ago

I've done walking, running, treadmill, lifting, zumba, etc. Those were all boring and repetitious after the first couple of times. But THIS (!!!!!) is an amazing place. I've joined for the Muay Thai classes and i absolutely love coming every chance i get. With Muay Thai, you use the 8 points (knees, elbows, hands and feet) so the variety in the classes is perfect. The instructors are awesome because they always have the patience and want you to get better. This is a place where being aggressive is a positive thing and I have never felt more at home. It is a wee bit pricey but it's so worth it. I wake up the next morning and feel sore (woo!) and i look forward to going the next class. It's worth the investment in yourself if you want to get in shape, lose weight, let off steam, learn some technique/discipline or start something that you can stick with for a long time.