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Hannah Heathvia Google

about 1 month ago

The spa was very peaceful. The employees were all very kind, lots of services for relaxation. My FAVVOORITEEEE was Mrs. Gail who did my facial. Such an amazing lady.

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Amanda Eidlinvia Google

about 2 months ago

ABSOLUTELY DO NOT COME HERE!!!! I’ve been a loyal client here for a long time, even sticking with them after hearing deeply troubling reports about a serious incident that allegedly took place at this location. I wanted to believe the place I once loved was still safe and professional. Unfortunately, today proved I was wrong. The massage was genuinely awful. There was nothing relaxing about the experience. The space feels outdated, poorly maintained, and tense rather than calming. On top of that, the staff was shockingly rude and dismissive, which is unacceptable in a service industry—especially one that’s supposed to be built on trust and comfort. This place is not what it once was. Whatever standards they used to have are clearly gone. Today was the final straw for me. After this experience, I will never be returning, and I strongly caution others to think twice before booking here

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Natalie Henryvia Google

2 months ago

I have been a loyal client of Escape for over 10 years. I trusted this spa to provide not only relaxation, but basic safety. That trust has now been completely broken. I made an appointment more than a month in advance and arrived 20 minutes early to change into my robe. When the aesthetician came to get me, I immediately noticed she was wearing a mask. She then touched my shoulder and told me casually that she was “on the tail end of COVID.” I am in my second trimester of pregnancy. This was shocking and alarming. I immediately stepped back and declined services. At checkout, I did not receive so much as an apology or acknowledgment of how serious this was. Fast forward to today: I am now COVID positive during my second trimester of pregnancy. I am beyond angry and deeply hurt that this business would allow an employee who recently had/has COVID to interact with clients, without disclosure beforehand, especially to a pregnant client (disclosed when making the appointment). This is reckless and dangerous. No one should be put in this position, ever. I stayed loyal to this spa despite recent troubling news because it had been a place of peace for me for many years. I now regret that loyalty. Instead of peace, they have left me with fear and anxiety about my baby that I will carry for the rest of my pregnancy and beyond. I will never return, and I strongly advise others to reconsider trusting a business that shows such disregard for client safety.

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Shelbi Neelyvia Google

3 months ago

I had a great first experience at Escape! I went for my birthday and everything was so efficient and relaxing. As soon as I walked in, I was greeted, given my paperwork, and escorted downstairs to the spa area. The receptionist gave me a quick tour and explanation based on my services and then was left to my own to explore which I loved. They had two locker rooms with everything you need in there plus a steam room. They had multiple relaxation areas. The relaxation areas were very dark with like mood lighting which I loved. I can get overstimulated or just have to put in some extra work to get my mind to quiet down so dark places were great. The spa was pretty active. I saw at least several different people. Some of the ladies working and attending to spaces were chatting a little loudly along with some of the guests despite there being signage around the spa to talk quietly, but that was literally my only complaint. They had access to water and tea all around. I didn't love my soak but that's more of a personal preference. My 90 min aromatherapy massage was AMAZING! Cristin did a phenomenal job. She asked me questions before starting around pressure preference and trouble areas. She started a little light for me and once I told her I needed a little deeper pressure she adjusted and I literally went to another place in terms of relaxation and rest. I highly recommend and will be back!

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Margaret Whittonvia Google

5 months ago

I’ve been coming here 10 years, and escape has never disappointed. I do get massages at other locations but always enjoy the splurge of going to escape for the atmosphere. I’ve had Wes as my masseuse twice now and he’s hands down the best massage therapist I’ve ever had. Perfect amount of deep tissue while also being relaxing. I’ll probably go to my less expensive salons less to go visit escape on the regular.