Essential Massage: Custom pressure, calming spa comfort in Gilbert
Essential Massage is a Gilbert, AZ spa and massage studio at 1672 E Guadalupe Rd #109. Reviews acclaim a clean, relaxing space with soothing music and reasonable prices. Therapists are praised for adjusting pressure to suit the client, with Cathy highlighted for shoulder and back pain relief. Some experiences vary, noting inconsistent technique. Cash payments may include a complimentary upgrade, such as hot stone treatment.
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A gentle, full-body massage ideal for relaxation and stress relief, using long strokes and kneading.
Targeted therapy focusing on deeper muscle layers to alleviate chronic pain and tension.
Warm stones are used to soothe muscles and enhance circulation for a deeply relaxing experience.
Customized sessions addressing specific areas of discomfort, such as neck or back pain.
Receive free add-ons like hot stones when paying with cash for enhanced value.
Overall rating
tony Jataw
I had a very disappointing experience at this massage location, especially since it was my first time trying this place. I called ahead, scheduled an appointment, and drove about 5 miles one way to get there. When I arrived, the two ladies at the front desk told me they could not find my name in the system and asked if I may have called a different location. I showed them the number I called, and they confirmed it was the correct number for their location. Despite that, they said they were fully booked and could not take me in, and the next available opening was after 4 PM — about 5 hours later than my original appointment time. It was very frustrating and disappointing to waste my time driving there only to be told there was no appointment. I expected much better communication and organization, especially for a first-time customer.
Katherine Evans
Worst massage I have ever had, and I have had a lot. I had to ask her to stop halfway through but she did not want to so I let her massage my scalp. When I paid she took my $100 for an $80 massage (with enhancement) and kept the change, making it seem like there was some language barrier that I didn't not understand. I have had massages here before and they were ok for the price. It's like flipping a coin to see how good of a massage tech you will get. DO NOT GO HERE!
Lee Leines
I’ve had two massages, Lina and Lulu both were great at what they do. Will be going back again
sarah joelle
This was my first time trying out this place and i really liked how everything is so clean and new! friendly stuff and will be back again!
Tina Borden
DO NOT USE THIS PLACE!! I came in for a 90 min Swedish massage. I booked my apt with Lulu. I came in about 15min before my apt. and signed in on the clipboard. The lady said you’re here for a 90 minute Swedish massage? I said yes she said come back here. I followed her into the first room. She asked if I was paying cash. I said yes, she said I get a free item and she listed off a couple things to add to my massage. I chose the hot stones. She said get undressed lay on the table and I’ll be back. I said OK. She never introduced her self, asked what I was coming in for. Never gave me any paper work to fill out. She knew nothing about me or my body. I got on the table Covered up the best I could with the little sheet they had. Thinking to myself this is kind of small, but it covers me and maybe once she starts she will turn it to cover my waist and everything will be fine. She knocked asked if I was ready. I said yes, she came in. Switched out my sheet. With a smaller sheet that barely covered my butt. 3 or 4 times I asked her to go softer or lighter on her strokes. Because it was rough and not relaxing at all. She would easy up little but it would also go back to rough. Twice she went over two spots where I reacted and said ow or oh because the spots she went over hurt. (I was having pain in my lower back and neck before I came in) one was my lower back and the other spot was up by my neck and shoulder area. That was how she did my whole body. When she used the hot stones they were very hot and I even said something about them being too hot. She tried to cool them down. It helped a little but when she switched to new rocks they were very hot and after she did a stroke I told her to stop. They were just to hot. Each section of my body she massaged she used a ton of oil. So much so she had to wipe each section with a wet rag before moving to the next section. While she would rub me down with a wet rag it was like a wash cloth and it felt like my skin was being exfoliated. It was rough and fast. Over all it’s was not a good massage especially for 90min. I felt worse after I left then when I came in. It was also a very uncomfortable experience I honestly should have said something while I was leaving but I was still running everything over in my head. I’m also not a person that likes to complain or make a scene. So I paid and left. Side note- I emailed the company stating everything I said here plus some other personal stuff that was inappropriate. I told them I was reporting this to the massage board as well. I never heard from them.
Todd Wright
Massage, I've gotten in the valley and reasonable pricing too. They even applied, bengay to my very sore neck, which I have not seen at other massage parlors. Very good professional massage would recommend