Fairmont Grand Del Mar

⭐⭐⭐⭐⭐ Fairmont Grand Del Mar – Amazing Luxury Stay! A truly grand and luxurious resort with beautiful Mediterranean-style grounds, elegant spacious rooms, and top-notch amenities like multiple pools, golf course & a world-class spa. The staff is mostly friendly and professional, and the whole place feels like a peaceful escape surrounded by nature.

We stayed at the Fairmont Del Mar with my husband and our toddler for Christmas, and we had the best time. The property is one of the most beautiful we've stayed at, the atmosphere for Christmas was fantastic, and our baby really loved the wonderful decor and seeing Santa around the hotel throughout our stay. The only thing we have to say is that our room was not ready when we arrived - which is fine because we were a little early - but after over one hour of trying to kill time in the lobby with our baby, an employee at the reception checked on the status and the room had been ready for a while. It is too bad the person who initially checked us in did not update us, as our toddler began to become hungry and tired. Other than that, we had a fantastic time and would love to come again.

Dear Management Team at Fairmont Grand Del Mar, We had organized a family vacation during Christmas at your property, which is marketed and priced as a five-star luxury hotel offering exceptional amenities and service. Unfortunately, our experience fell significantly short of those expectations. During our stay, a VIP guest was present at the hotel. Their presence resulted in substantial disruption to regular hotel operations, including Secret Service and police personnel taking over large portions of the premises. Several other guests we spoke with shared similar concerns regarding the impact this had on their stay. The majority of the hotel staff appeared to be reassigned to attend exclusively to the VIP guest. As a result, paying hotel guests were deprived of the level of service that is expected—and paid for—at a five-star property. Specifically: Guest rooms were not serviced in a timely manner Restaurants were visibly understaffed, resulting in long wait times and poor service Courtesy and attentiveness from staff were largely absent In short, the hotel was not equipped to accommodate a VIP guest of this level while simultaneously maintaining appropriate service standards for its other guests. The service provided during our stay did not align with the premium rates charged or with Fairmont’s advertised standards of luxury and hospitality. We are deeply disappointed, as this vacation was planned as a special family holiday. We hope Fairmont will acknowledge this lapse in service and address how such situations will be managed in the future to ensure that all guests receive the experience they are promised. We would appreciate your review of this matter and look forward to your response. Sincerely, Chandra Kannan

We recently spent a long weekend at your incredible property. Our experience was unforgettable and we wanted to share a few highlights of our time. Nafiessa at the gift shop felt like family the moment we met her and she gave us great advice on things to do at the property. Dylan at the front desk also gave us excellent suggestions and helped us with some special requests. We had the opportunity to go horseback riding and our guides, Marlena and Lisa, were so kind and informative — we fell in love with them and the horses! We also met Abra several times and she was particularly helpful as we explored the grounds. Lindsey was also very accommodating and surprised us with a special treat. A huge shoutout to the Groundskeepers. Their work is unparalleled. Every inch of the property is spectacularly maintained, and their skill and dedication was on display at every turn. Thank you to Emerson for reservations and dining assistance, you made us feel so welcome. We went to the Spa and met Ryan, who did a great job of explaining our options and he was so kind. Last but not least, the Juan and Only, Juan. He was always happy and ready to assist with anything we needed. Thank you for the wonderful stay!

Our stay at the Fairmont Grand Del Mar was nothing short of incredible. From the moment we arrived, every staff member went above and beyond to make our visit special. The level of attentiveness, warmth, and genuine care is unmatched—this is truly a luxury resort in every way. A special shout-out to Steven at the concierge desk, who was absolutely wonderful. He made every interaction seamless and ensured we had everything we needed throughout our stay. My husband participated in the full golf swing clinic and was blown away by the quality of instruction and coaching—he was raving about how much he learned! One of the highlights of our trip was how beautifully the resort celebrated our daughter’s birthday. She absolutely loves the Fairmont, and the team made her feel so special with a thoughtful plate of cookies and a sweet little gift. That moment truly meant the world to us. We also want to recognize Bella, a Royal Service supervisor, for her kindness and exceptional service, as well as the wonderful bellhops and valet team who were consistently friendly, efficient, and accommodating. We are always excited to return to the Fairmont Grand Del Mar and this stay reminded us exactly why. Highly, highly recommended.