Beatriz Masera Nani
The salon itself is beautiful and well-designed. Unfortunately, our experience was extremely disappointing. The stylist who cut my son's hair showed no patience or understanding of how to work with young children. This was my son's very first haircut — he had just turned one year old — and I showed her a specific style I wanted. She ended up doing something completely different. My son was crying, and at no point did she attempt to comfort him, interact with him, or make the experience enjoyable. She seemed only focused on finishing as quickly as possible. A salon that claims to specialize in children should understand that babies require proper attention, patience, and interaction. Haircuts for little ones take more time. It’s not just about cutting hair — it’s about creating a positive experience. I could have cut his hair at home, but I chose to take him somewhere that I believed would provide a pleasant and memorable first haircut. Instead, it was rushed and frustrating. Even the picture she took of him turned out terrible, and she didn’t offer to retake it — she just wanted to be done. As a parent, especially for such a meaningful milestone, I expected much more care and professionalism.
