S

Stephenee Noelvia Google

about 1 month ago

As much as I hate to right a poor review, I think the management needs to make sure they’re aware of what happened last night. So last night, me and a group of 4 girls had a reservation for ACOTAR trivia. We called ahead to add a friend yo our group and they said “no we are at 28 reservations and cannot add anyone else”, so we didn’t bring our additional friend. Upon arrival the restaurant was PACKED, I am recovering from a broken leg so I was immediately stressed. There was clearly over 28 people inside when we arrived at 6:45, so we immediately knew what they told us on the phone was untrue, and we could have brought someone else. Well, to make matters worse the front door was blocked. The restroom was inaccessible. The line for the bar was through the entire restaurant. They were 100% over their 28 person max capacity and they continued to allow people in. We finally made it to the bar, where they said they’d get us a table. They shoved us right against the wall by the cashier and the ramp down to ax throwing. With that, there was endless people around us, we couldn’t hear the trivia guide (I had to read off her laptop on the counter next to me to see the questions). And again, I’m recovering from a broken leg, im sitting at the TOP of a ramp on unstable ground to make sure I don’t fall down the ramp. See the problem here?? Food and drinks took over an hour to get to us because they were so packed. The food was excellent and I could tell the staff was not expecting this, but no one was taking charge and kicking out those without a reservation. We did what we were supposed to by making a reservation, and we were then punished and shoved in the corner while earlier walk ins got the ideal tables. For charging $5 for trivia this is frankly unacceptable in a safety, accessibility, and respect to the customers and full time staff. Unfortunately, I will not be back. Which is so sad because the food and drinks were SO GOOD. I just personally can’t justify going to restaurants that value profit over literal safety of guests. Either handle your trivia host and require reservations only or PLEASE stop hosting trivia if you do not have someone there to manage the crowd control.

E

Evren Blithevia Google

3 months ago

Some of My favorite moments throwing so far! This place is genuinely a blast

J

Jessi Avia Google

7 months ago

Had a great time at the kids axe academy!! Great games for kids, very patient and awesome axe staff, and great food and drinks! Wings were so good we ended up with 3 orders! Great job Firehouse Axes!!

H

Hope McElligottvia Google

7 months ago

Friendliest servers ( Johnny was our coach too, and really helped me with my throw ), great food, great drinks ( especially the bloody Mary's, Heather mixed me a mean one 👌 )... good music, too. Good fun all around! Plus, it is reasonably priced as well

T

Tracey Rewvia Google

9 months ago

First I want to say thank you to Taylor and all of the staff at Firehouse Axes. You were all very kind, patient and helpful from the moment our large group walked in until the time we left. Second, The food was great, Throwing axes and stars was great, the atmosphere was fantastic. Third, we had a great time and appreciate you all. Taylor, you were amazing!!!