anabelle Lopez
If I could give a one star I would. This has been one of the most frustrating gym experiences I’ve ever had. Their communication is absolutely horrible. The team members are rude, dismissive, and act like you’re bothering them just by asking basic questions. There’s zero professionalism or accountability here. Instead of helping customers, they make everything harder and more stressful than it needs to be. On top of that, they are clearly money-hungry. They’re quick to charge you, but when it comes to fixing billing issues, cancellations, or mistakes on their end, suddenly no one wants to help. It feels predatory, not customer-focused. If you value your time, money, and sanity, I’d suggest going somewhere else. There are plenty of gyms out there that actually care about their members — this is not one of them.
