Jordan D
Our server, Kimberly (last initial R.), was rude and oddly aggressive from the start. She repeatedly pushed us to order extra sides and drinks even after we clearly said we only wanted steak and a salad. It felt less like hospitality and more like constant pressure to spend more money. Other tables celebrating special occasions were immediately acknowledged and offered champagne, but we received no warmth or recognition at all. A single card was left on the table, and that was it — no gift card, no options, no appreciation for visiting, despite spending over $250. We were seated at a table directly behind the reception desk, next to the entrance gate where guests were constantly walking by, which felt especially inconsiderate for a birthday reservation. At one point, while my husband was taking a photo of me, she abruptly interrupted to ask whether we wanted the salad now or later. Most servers would politely offer to take a photo; this interaction felt uncomfortable and dismissive. Throughout the meal, which lasted less than 30 minutes, she kept returning repeatedly to ask if we wanted to order more, often glancing at my plate in a way that felt judgmental, as if we were expected to finish and leave quickly. Before we even finished eating, she dropped the dessert menu on the table without asking and walked away. When we declined dessert, she returned with a melted chocolate box, with a candle stuck into a strawberry piece on a plate. There was no “Happy Birthday” from our server, no explanation, and no sign of appreciation for our visit. The table wasn’t properly cleared, and she quickly lit the candle and left. We were polite and respectful throughout the evening, yet the way we were treated felt noticeably different from other guests. It honestly felt discriminatory, which is extremely disappointing and not something I ever expected. I’m sharing this so no one else has their special occasion handled this way.
