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Francis Home Environment Heating and Air Conditioning
Your trusted partner for reliable heating, cooling, and plumbing solutions in Ottawa.
4.2(5 reviews)
$$
plumber
heating-and-air-conditioning-hvac
electrician
Professional installation of high-efficiency heating and cooling systems with competitive pricing and expert guidance.
Thorough inspections and diagnostic tests to ensure safe, efficient operation, including honest assessments to avoid unnecessary replacements.
Quick and reliable installation, repair, and replacement of hot water tanks with same-day or next-day scheduling available.
Expert plumbing services, including gas leak detection and repair, to maintain home safety and functionality.
Professional installation of electric vehicle charging stations for convenient home charging solutions.
Your trusted partner for reliable heating, cooling, and plumbing solutions in Ottawa.
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Francis Home Environment is a premier HVAC and plumbing service provider in Ottawa, specializing in furnace and AC installation, maintenance, and repair, as well as hot water tank services and EV charging station installation. With a 4.9/5 rating from thousands of reviews, we prioritize honesty, safety, and customer satisfaction. Our team of certified professionals offers transparent diagnostics, competitive pricing, and comprehensive maintenance plans to keep your home comfortable year-round. Trust us for efficient, high-quality work that puts your peace of mind first.
Affordable monthly plans covering heating, cooling, and water heating systems for ongoing peace of mind and value.
I’ve been trying to have a gas leak fixed since November and working with this company has been a nightmare. They’ve come three different times now and still haven’t resolved the issue. My place is usually left a total mess from the visit, and tonight the technician and his manager on the phone felt that leaving a $30 mini heater was an appropriate solution for the weekend. It’s the middle of winter and I have 1,100 ft2 to heat. I’m beyond disappointed but also just really confused that two people hashed it out and were like, “for sure just give him that space heater and we’re good, bud.” Incredibly negligent work and just tone deaf.
Our hot water tank suddenly broke, and Francis Home Environment came to the rescue! Their customer service was excellent from the first call — quick to respond, gave us a clear and competitive quote, and scheduled the installation for the very next day. The technicians were professional, friendly, and extremely efficient — they arrived prepared, got everything done within about three hours, and left the space spotless. The whole process was smooth and stress-free. If you ever need a new hot water tank, I highly recommend Francis Home Environment. They’re reliable, professional, and genuinely great people to work with!
Outstanding Service and Integrity — Thank You, Tod A. We recently had an exceptional experience with Francis Home Environment and would like to express our sincere appreciation to Tod A. for his professionalism, expertise, and honesty during our recent furnace maintenance and diagnostic visit. During a previous routine maintenance appointment with another company, we were informed that our furnace was unsafe to operate due to cracked and corroded heating coils and excessive carbon monoxide emissions. We were advised to replace the furnace immediately, which caused significant concern and stress, particularly given the unexpected financial implications. When we contacted Francis Home Environment, Tod A. conducted a thorough inspection and multiple diagnostic tests. His detailed assessment revealed that the furnace was functioning safely and efficiently, and there was no immediate need for replacement. His transparency, technical knowledge, and integrity provided us with tremendous relief and peace of mind. It is reassuring to know that professionals like Tod and companies like Francis Home Environment continue to prioritize customer safety, trust, and satisfaction over profit. Their honest evaluation not only restored our confidence but also reinforced our belief that genuine customer care still exists in this industry. We have also used Francis Home Environment for the installation of our heat pump water heater and EV charging station, and based on the consistently high quality of their service, we look forward to continuing our relationship for future heating and cooling needs. Additionally, their comprehensive maintenance plan—covering heating, cooling, and water heating systems for only $24.99 per month plus tax—offers excellent value compared to competitors that charge separately for each service. We extend our heartfelt thanks to Tod A. for his exceptional service and commitment to customer satisfaction. His honesty and professionalism truly stand out.
⭐️ Exceptional Experience — Thank You, Tod A.! ⭐️ We recently had an amazing experience and can’t thank Tod A. enough for helping us regain peace of mind after completing our furnace maintenance and diagnosis. A technician from another company, Reliance, had told us that our furnace was unsafe — claiming it was shutting down on its own, had cracked and corroded heating coils, and was emitting carbon monoxide beyond safe levels. We were extremely worried, couldn’t sleep, and were told we needed an urgent furnace replacement — something we weren’t financially prepared for on such short notice. Then came Francis and especially Tod A., whose experience and honesty made all the difference. Tod ran several detailed diagnostic tests, and the results were completely different — the furnace was safe, operating properly, and did not need immediate replacement. Thanks to his professionalism and integrity, we can now sleep soundly knowing our furnace is safe and reliable, without facing unnecessary financial stress. It’s refreshing to see that honest, knowledgeable, and customer-focused professionals still exist — those who prioritize safety and truth over profit. We’ve also had our heat pump water heater and EV charging station installed by Francis, and based on our experience, we’ll definitely continue trusting them for all our future heating and cooling needs. Another great thing — Francis offers complete heating, cooling, and water heater maintenance for only $24.99/month + tax, while Reliance charges separately for each service. The value and peace of mind are unmatched. Huge thanks once again to Tod A. for his outstanding service, honesty, and care. We truly appreciate everything you’ve done for us.
Recently had a new AC and furnace installed by Francis Home, and I’m extremely pleased with the experience. After receiving several quotes from different companies, I chose Francis Home for their competitive pricing, professional approach, and excellent reputation—and they truly delivered. The installation team, led by Dylan B., was professional, knowledgeable, and courteous. Dylan took the time to answer all my questions and made sure everything was done to a very high standard. The team worked efficiently, maintained a clean and tidy workspace, and the installation quality was outstanding. I’m very happy with both the product and the service. I strongly recommend Francis Home and especially Dylan B. and his team for anyone looking for reliable and high-quality HVAC work.
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