J S
I brought in a vintage plastic watch, 40 years old, collectible, for a battery change. I got this watch in mint condition (new old stock). I asked Fulkerson’s to change the battery without scratching the watch face. They put the watch face down on a wooden work bench when unscrewing the back of the case with a screwdriver. This is exactly what I was trying to avoid. They should have used a soft rag or a mat to protect the plastic watch face from scratching. They offered me the battery replacement for free when I complained but I would have preferred if they had just listened to me in the first place.





