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Jonett Akau-Aliifuavia Google

11 months ago

Fun Factory is always my "Happy Place" when I want to get away from the "Crazy..ness" of my day. I visit anyone of your many locations. I take the time to play and win prizes or redeem my points to select items to give away to my Loved ones. Gifts for my nieces,nephews,brother,sister and my son. I also give away gifts to other family & friends,or save them to gift my children & grandchildren when I travel to visit them. Thank you very much for making my Life enjoyable 🥰

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Adam Wvia Google

over 1 year ago

Scammed us out of a lot of money. Teenaged staff just say call “the boss” on a number that goes straight to voicemail. “The boss” never got back to us. Beware. There are better arcades on island - this is actually the worst. Spent over $500 for their gold card to get half-price games on Tuesdays. “Ok great,” we thought. We were going there weekly. Then I check my balance and find that we were paying full price for everything since we’d got the card. Why? Because we have to secretly check in to get the 50% off! Since when? Where is that written? No signs. No one told us when we SPENT $500 TO GET THE 50% off AND they didn’t even check us in on that day. The kid knew we were there for the 50% off!! That’s why we feel it’s a scam. In truth, it’s false advertising. We saw a sign that advertised 50% off games, then asked to buy it. We never received it. For those that don’t live on island, go somewhere else. This is a low-end arcade with full-price games that match the price of Dave & Busters. Why wouldn’t you just go there?

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E BVDvia Google

over 1 year ago

Entrance and store is full of mainly gambling games like claw machines and other games of chance, when I was a kid it was a real arcade. The gambling games are placed right next to toddler games and rides with stuffed animals as prizes. This Arcade operators could adopt more ethical practices, ensuring machines are reasonably winnable and clearly disclosing the odds of winning. My daughter likes their kiddie games but someone found our card on the ground and spent all our money and tickets, since they didn't bother IDing for redemption. We explained what happened, then got strung along by the staff for a month about their loss protection only to be refused to return any credits or points.

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June Takushivia Google

over 1 year ago

The staff are all so helpful & courteous. My 92 year old mother enjoys playing the Willy Wonka machine & now found a new game that she loves collecting these key chain/charms. Thank you Fun Factory!

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Emily Kingvia Google

almost 3 years ago

So fun today-I went here cause i have never been to this arcade and this mall. The workers that night that I went were super nice and they saw that I was spending a lot of money and helped me out a lot with the prize I was trying to get. Definitely worth it! Will go back when I can