FUNbelievable

Name: FUNbelievable
Address: 11655 Riverside Drive, Lakeside, CA, 92040, US
Telephone: (619) 456-2474
Price range: $$
Rating: 3.2

A Playground of Joy for Kids and Peace for Parents

3.2(22 reviews)

indoor-playcentre

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About

FUNbelievable in Lakeside offers an engaging and safe environment for children to play and socialize. Families appreciate the affordable entry fees, where parents can join their kids in the fun or simply relax while they play. The facility features kid-friendly food options, including delicious sandwiches and snacks. With a welcoming atmosphere, attentive staff, and flexible entry options, FUNbelievable is the go-to spot for family fun. While there have been mixed reviews regarding customer service, many families continue to enjoy their time here, making it a beloved local playground.

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Location

River Run East Business Park, 11655 Riverside Dr Suit 155-157, Lakeside, CA 92040, USA

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Information

11655 Riverside Drive

Lakeside, CA, 92040

(619) 456-2474 www.funbelievableplay.com/

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Services

Indoor Play Access

Unlimited playtime on slides, climbing structures, and interactive areas for children in a safe, supervised environment.

Birthday Party Packages

All-inclusive party planning with private space, decorations, and play access for stress-free celebrations.

Snack Bar & Café

Offering kid-friendly food, sandwiches, coffee, and treats for a convenient dining option during visits.

Flexible Passes

Day rates, short-term visits, and multi-month memberships to suit different family needs and budgets.

Parent Work-Friendly Space

Comfortable seating with Wi-Fi access, allowing parents to relax or work while kids play nearby.

3.20 · 22 reviews

Overall rating

Ashima Mohan

via Google

· 6 months ago

My Frnd is in TRAUMA UNABLE TO PEE Will Sue them. Absolutely horrible customer service. The staff was incredibly rude and refused to let my 34-week pregnant friend use the restroom, which was shocking and unacceptable. They were also so unhelpful they wouldn’t even provide a pen. This place clearly has no compassion or respect for customers. Very disappointed. Don’t even deserve single star

Shri Prakash

via Google

· 6 months ago

I am shocked by the lack of basic humanity and the rude attitude of the staff at FUNbelievable Lakeside. We were here as guests for a friend’s child’s first birthday party, which was scheduled until 2:30 PM. In the final minutes before our time was up, my 8-month pregnant wife tried to use the restroom and was flatly refused. The staff was incredibly dismissive and firm in their refusal. Even after my wife explicitly told them she was pregnant, explained that she 'could not control it,' they remained heartless. Their only excuse was that they had already 'made an announcement' and were 'already cleaning.' An announcement is a courtesy to help guests wrap up, not a reason to deny a heavily pregnant woman a restroom while the event time is still active. Because of their cold and rigid behavior, we were forced to rush out of the building to find a restroom elsewhere. This was an incredibly unprofessional and disappointing way to end a celebration. I would think twice before booking an event here if this is how they treat their guests.

Ritu Kumari

via Google

· 6 months ago

Danny Smith

via Google

· 7 months ago

I wanted to share my experience in case it helps the business improve. The facility itself is a fun concept for kids, but unfortunately our visit was frustrating mainly because of the staff. Most of the staff on duty appeared to be teenagers or very young employees, and they did not seem very attentive. Several were on their phones frequently, and when I asked questions I often had to repeat myself before getting a response. It didn’t seem like the staff were very well trained or familiar with how to answer basic questions about the facility. There were also some issues at checkout where I was rung up incorrectly, which added to the confusion during the visit. Another concern was supervision. I didn’t see many staff members actively monitoring the play areas, which made me a little uneasy from a safety standpoint considering how busy it can get with kids running around. Overall, the idea of the place is great and kids will likely still enjoy it, but the staff attentiveness and training could definitely be improved to make the experience smoother and feel safer for families.

Heidi Sims

via Google

· 7 months ago

My husband And I just recently had our son's fourth birthday here. We first came for our friend's son's birthday party and the kids had a blast. We decided to book our party which was a month later in February and it was a great experience. All we had to do was show up along with our friends and their kids. They provided pizza, waters, and decorations. We just had to bring the cake. They even went as far as putting the gifts in the vehicle for us. I would highly recommend FUNbelievable to anyone who wants to have a birthday party or just go and play. Both Mia and Jocelyn were working that day and they were both great and so helpful! Thank you for a great time and memories for our little guy.

Melody Pierce

via Google

· 7 months ago

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