FV
Furniture Village - Liverpool
Style, service, delivered with care.
4.6
Retail Store
$$$
Style, service, delivered with care.
Furniture Village - Liverpool is a furniture and home goods retailer at Unit 5A, Aintree Shopping Park, Ormskirk Rd, Aintree, Liverpool. The Liverpool Aintree branch is praised for friendly, professional staff and helpful service, from in-store advice to delivery and setup. Customers note no-pressure shopping and prompt, courteous delivery with setup, plus welcoming touches like cookies and coffee.
No photos available
Browse and purchase high-quality sofas, chairs, dining sets, wardrobes, and more for every room.
Get expert advice from friendly, knowledgeable staff to help you choose the perfect furniture for your home.
Professional delivery service with setup included, ensuring your furniture arrives safely and is ready to use.
Enjoy a welcoming atmosphere with complimentary coffee, hot chocolate, and cookies while you shop.
Ongoing assistance and support for your purchases, including order tracking and customer service.
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Overall rating
Christine Burke
I Visited the Aintree branch yesterday but I can't say I found it particularly welcoming. There were no other customers when I first arrived but four staff chatting to the side. No problem with that as it was quiet. However I would have expected someone to approach me to see if I needed any help, given they weren't busy. I had to approach them and they just looked at me. I asked one man for help but he said he couldn't. I didn't quite catch his reason why but found it odd as he had been standing chatting. Two others didn't offer to help but moved away. The fourth person, a lady at the desk, then intervened and helped to sort my order. I dealt with Joe France last Summer when I ordered a dining set and he was brilliant. This just wasn't the same level of Customer Service.
Frank Finegan
Ordered new sitting room two seater settee and single chair today(29/10/25) Lauren, the Sales Consultant, at the Liverpool Aintree branch, was so nice. She was very professional, friendly, courteous and approachable. We are presently awaiting a new kitchen table and two chairs, ordered nearly five weeks ago. This is the reason we again purchased; the new sitting room furniture, the quality of the products we are now awaiting.
Lisa Gibson
So helpful! Can’t thank Matt (at Aintree store) enough for all his help, 3 visits and finally have the sofa we want. Delivered in time for Christmas. Really appreciate your patience and humour! Great sales man and lovely hot chocolate maker! Happy customers .
Terence Platt
We came into the aintree store just having a browse. A staff member greeted us and let us know he was rhere to support without being pushy. We ended up asking about a corner sofa we liked and the knowledge he shown swayed us to make the purchase. The sofa arrived a week later and the guys who delivered and set up were great. The experience was great from store to door. My only regret is i have completley forgotten the guys name from the store as he was exceptional!!
Lynn Cunningham
Brilliant service from Doug!! No pressure, no stress, made buying our new sofa a totally fab experience. So helpful, will be back to pick our new wardrobes soon. Amazing staff ⭐️ Thank you Doug and thanks for the cookies & coffee Lynn & Pete
