Crystal Berrio
I feel so bad leaving this 1 star review because this is a family operated business and the lady that assisted us was elderly but this is by far one of the worst customer service I have experienced. First in order to get a response to a call or text from these people is such a hassle. Sometimes its the elderly lady that is at the shop and she is all over the place and so rude at times. I understand she might have opinions and suggestions but we are the customers and as long as we say or ask for something within reason hear us out especially when my child has a set vision for what she is looking for in a dress. 2nd I split my payment in 2. My initial payment was made on 9/21/2025 and my last payment was made on 11/13/2025 which I have both my receipts and as I'm having dinner tonight I notice a transaction was ran today without my authorization from this place. This is insane, I already paid I have my receipts and you guys run my card again without my permission this is so unprofessional on your part. Never again will I do any sort of business with this place. This was a horrible and stressful experience. Again I feel bad even leaving this review because I did not want to be rude but come on as a business do better, be better.
