GS
Geek Squad
Geek Squad at Dimond Mall: Quick, knowledgeable tech help for computers and printers.
3.2
Business
$$
Geek Squad at Dimond Mall: Quick, knowledgeable tech help for computers and printers.
Geek Squad, a point_of_interest at 800 E Dimond Blvd #100, Dimond Mall, Anchorage, AK 99515, offers computer and printer repair services. Reviews highlight respectful, knowledgeable technicians who explain issues clearly and complete work quickly. Some feedback mentions pricing concerns and disputes over screen replacements. Overall, it serves as a tech help option in the Dimond Mall area.
No photos available
Comprehensive analysis to identify hardware and software issues with detailed reports.
Expert installation of components like RAM, hard drives, and other PC parts.
Repair or replacement of damaged screens for laptops, phones, and tablets.
Troubleshooting and fixing printer problems to restore functionality.
Assistance with setup, connectivity, and software issues for various devices.
Overall rating
Gerald Taft
Bought a new over the range microwave oven to include installation by Best Buy's "Geek Squad." They did arrive as scheduled and installed the new oven but when they were nearly done the installer asked me if I had any metal duct tape. Why did they attempt my job if they did not have needed supplies. I complained and they set up another visit but wanted to send the same person that I complained about to inspect the work. I finally gave up and just hope the lack the needed metal duct tape does not ruin my new oven. Best Buy tries to be customer service oriented but mostly just get a run around,
Mav 0
Agent Oscar should be fired. Couldn't answer whether they will do a component level repair for a broken USB c port on a laptop. The entire time I was on the phone with them they were completely deflated and uninterested. I get it, computer repair isn't everyone's dream job, but while you have a job you need to remember that your actions speak for the company you're representing. As for the hiring managers, AI can substitute the majority of hard skills these days. Don't hire and fire anyone that isn't going to represent your brand well. Oh! Basic accessibility issue exists in your prerecorded call directory. All menus MUST include the numbers so that assisted users can key in the number or use other technologies to select the right option.
Jenny Clay
They do a great job for my computer and printer problems.
Denyka
No. Screen replacement is almost 200$ takes takes 30 minutes max to replace....not willing to go there... Polite about it I'll definitely give ty them that...YOUTUBE it and do it yourself,.. when, and if! I find tech guys that don't price gouge I'll repost....(2 B cont...)
Brett Johnson
Didn't get any help from those guys
Morad Bahri
