GEM Plumbing and Heating: Expert heating, cooling, and plumbing with clear guidance
GEM Plumbing and Heating in Lincoln, RI delivers expert heating, cooling, and plumbing services. Reviews praise courteous, professional technicians who explain every step, answer questions, and complete complex installs—from ductless systems to oil furnaces—on schedule with thorough aftercare. The team is known for clear communication and high-quality workmanship.
1 Wellington Rd, Lincoln, RI 02865, USA
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Comprehensive plumbing solutions including repairs, installations, and maintenance for fixtures, pipes, and water systems.
Expert installation and replacement of heating systems such as furnaces, wall heaters, and ductless units for optimal comfort.
Professional electrical services including dedicated circuit installations, wiring upgrades, and safety inspections for homes and businesses.
Full HVAC solutions covering heating, ventilation, and air conditioning systems, including ducted and ductless options.
Prompt and reliable emergency services for plumbing, heating, and electrical issues to minimize downtime and discomfort.
Personalized consultations and upgrade recommendations to improve efficiency, safety, and performance of existing systems.
Overall rating
Goya Zeno
Was happy about job Joseph and Ethan did a great job! Was glad it was done the same day! Since I needed to go back to work didn’t wana leave my family without heat.!! Only think I can say was maybe the price.. other then that I was pleased with my new oil furnace! Thanks!
tracy bagley
We had 2 very old direct vent gas wall heaters replaced. Evan and Steve are the best. They explained everything and did a awesome job for never putting in these Rianni heaters . Kept me informed and answered all my questions and eased my concerns . Couldn't of asked for two better guys. The electrician and his assistant were outstanding with the fact the house was built in 1925 with older wiring . Chen and his assistant installed 2 dedicated circuit for both heaters to run on and it works out great as now my air conditioner will run on the dedicated circuit this summer. Would recommend all of them for future heating needs .
Aliulino andrade
Great team effort and team work. I had to install new heater furnace and they made it happen quicker than I thought. The 2 gentleman was patient and professional. They answered all my questions as well educating me about my new heat furnace. Definitely would recommend.
Benjamin Daniel
What an excellent experience! The folks at GEM are clearly experts in their fields. The work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. I’ll be working with them on future projects!
James Terranova
We put in a ductless system on the 2nd floor (3 units) and a ducted system on the 1st floor w/ a separate dehumidifier unit also connected to basement and the first floor vent system. Pros: Adam and his crew were all polite and respectful to my family and my home. They took the time to explain in layman terms the daily update including any questions at anytime. The Cons do not reflect Adam and his crew in anyway- they just had to do the explaining of why was promised won’t work. Thus preventing us to give a 5 star. Cons: The “Walk Through” (AFTER YOU SIGN THE CONTRACT) in preparation for install, is done by employees that are not going to install it! In the end, where the heat pump was suppose to go in the basement was incorrect, where the outdoor unit was suppose to go was incorrect and worst of all, all intake vents were suppose to be out of sight. But as you can see from the above picture- 1 is not in the formal dining room. An installer should have been involved in the “Walk Through.” Lastly, the contract leads you to believe that you get the “Gem Home Comfort Club Membership” for free for 1 year - I was told by the electrician and their home office it was an extra $500 fee.
