Go! Toys, Games & Calendars

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Alejandra Madrigalesvia Google

about 1 month ago

I went and asked an employee if they could give a discount on a smaller box game that had a corner entirely dented in. The first employee I asked didn’t give me a straight answer and instead told me “That’s the only one we have”, I assumed they didn’t understand the question and I am pretty non-confrontational so I didn’t want to ask again. I later asked another employee and he very rudely said “You already asked that” to which I didn’t know how to respond. He then went on to be rude about my asking and never actually answered my question again. At the very end he finally told me “I don’t think I can give you a discount” Which is all I was asking for. Very bad customer service, employee became hostile and embarrassed me in front of the other customers. Very overpriced too, the same game is much cheaper elsewhere.

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Yusufvia Google

6 months ago

Very bad toys dont work and overpriced i bought a toy opned it showed the employee and as she tried using it it failed and they still said the cannot return the item very bad never going here again

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livpxvia Google

10 months ago

CAITLIN was so rude to us today. Everything is supposed to be buy one get one half off. She rang my boyfriend up and she did not take off the 50% I told her the discount wasn’t there and she looked at me so snooty and said “yeah I did” then she realized she was wrong and said “oh. I forgot” and rolled her eyes. She then proceeded to go about refunding the cost of the second item and applying the discount all while throwing things around like a child, like it was our fault she made a mistake. Never apologized. If you can’t be decent to people, you should not have a job where you need to interact with them. She needs to humble herself. Hopefully she can get in trouble for this because she was absolutely awful to us today. Caitlyn, you need to grow up.

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Bella Brackettvia Google

over 2 years ago

My child was being mistreated and grabbed without a consent in this store and accused of stealing by demanding to open a plastic bag she carried. My daughter is 7 year old for the record. She was scared and traumatize like she did something wrong. I already filled a police report and also made sure that the staff's action was documented to management of Galleria Dallas. 3 security guards and 2 police officers were there to say that WAS NEVER OKAY to grab someone's child without talking to an adult/parent (they came and spoke to the staffs and wrote a police report). I'm a people of color and I will stand up for anybody who feels the same way just because we have dark skin that does not mean we are just gonna take it and let it go.., Parents please go somewhere else to get toys don't even bother to stop by, there are other stores with nice staffs you can go to. I felt horrible that my child had to be treated like this today.

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Mohammad Youssofvia Google

almost 3 years ago

Very nice game and toy collections spanning from kindergarten to adulthood. There are high-quality smart and board games available such as chess and jumanji. If you're in the Galleria Dallas, go here to find nice kids' cars/monster trucks. Highly recommended!