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Chantelle Huntervia Google

28 days ago

Buyer beware! Our job was completed in winter 2024 and we are still pursuing the company to resolve outstanding issues resulting from the work at our property to no avail. They are aware of the issues, but refuse to take accountability nor act on warranty despite the project invoiced being paid in full. The major issues we are attempting to resolve include: Improperly sealed roof vent resulting in interior water damage, damage to our property caused by an untethered power saw falling from our roof during install, failure to seal eavestrough corners as per contract leaving dangerous conditions on our driveway, and improperly installed and aligned eavestroughs causing water to bypass and pool at the foundation raising concerns about potential foundation and water intrusion issues. Notable, but less significant, the job was significantly delayed— workers were scheduled to come several days and did not show up or showed up late for only a couple hours, including not being available for the delivery of materials and install did not take place according to original plan. Customer service and professionalism has not been a strength from Parshin in the aftermath during our attempts to resolve the matter by phone and Jason refuses to make direct contact via phone nor attend at the property to rectify despite our several requests over the past year.

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Callum Latuskevia Google

2 months ago

I had an excellent experience with this company. Jason came out just a few days after I first reached out to inspect our roof and review the scope of work we requested. He was polite, knowledgeable, and never pushy. During the inspection, which he conducted using a drone, Jason noticed some exposed wood on our roof. He arranged for Luis to come by the following week (delayed slightly due to bad weather), and they had everything patched up within an hour. Jason also provided a detailed estimate for additional work. The proposal was clear and professional, including the company’s accreditations, WSIB compliance, insurance details, and a line-by-line breakdown of the work. It made everything easy to understand. Communication was fantastic—they responded quickly to all my messages. Overall, I’m very pleased and would absolutely recommend this company to friends and family.

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Tammy Yurichukvia Google

3 months ago

Thank you Golden Horseshoe Team for an excellent experience. I agree whole heartedly with the 5 star reviews that described the expert work and professionalism of this company. In my case it was a special experience when they corrected a leak that for so long others failed to identify properly. The team was friendly, hardworking and had it all cleaned up in a day...as if they were never there! The roof looks great!

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Alex Buschvia Google

3 months ago

Jason and the team were awesome! We had an issue with our roof and were having a hard time finding someone willing to help. Golden Horseshoe was super responsive and helpful from the moment I reached out. Jason came and did a thorough assessment, gave a quote right away, and the crew did an awesome job with the repair. Communication was clear and friendly the entire time. Thanks so much for your help!

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Arlene A.via Google

4 months ago

My experience having my eaves troughs, fascia and soffit replaced by Golden Horseshoe Roofing was positive throughout. Jason honestly explained the options of a repair vs. replacement and provided a clear and detailed written proposal. He and Parshin stayed in contact throughout the process and answered questions quickly. Mike and Hayden who completed the work were approachable and positive. Their work was precise and efficient. If you want to be confident that your job will be done well, I highly recommend Golden Horseshoe Roofing.