Golden Hour Skincare

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Kieran DiEmidiovia Google

29 days ago

I have such a great experience every time I go in to Golden Hour. Everyone is fantastic at their job, goes above and beyond (always throwing in little extras) and honestly great to chit chat with if that’s your thing! I go there regularly for lash lift and tint and brows, but have been dying to get in there for an amazing facial! Kaitlyn, Bernadette and Val are all amazing!

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Jacob Acostavia Google

4 months ago

I’m not the kind of person to pay attention to my skin, but recently decided to pamper myself and I am so glad that I did. Valerie was amazing, and all of the staff were kind and so helpful. She may have just convinced me to take better care of my face. I am not sure that the experience could have been any better. Such a great place and run by amazing people

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Dal Galvia Google

4 months ago

The experience felt far from aligned in my body, and I should've listened to that intuition from the beginning, and I own that responsibility as well as the responsibility of not saying certain things during my service that I have expectation would happen naturally from my experience that other facials and massages. The facts: I made my appointment over a month ago specifically with the owner, Val. I was warned by the person who bought me a gift card that they were very strict with their cancellation policies and to make sure that I won't have to cancel . Those kind of places always rub me the wrong way to begin with. No flexibility in the reality of life, black-and-white thinking. And usually, one-sided favorably only towards them. So I committed.. My appointment was at 5:30 and it was 4 PM when I received a phone call saying "hi would you instead like to receive your service with Bernadetta?" It took me a few minutes, but I then understood it was the golden hour office calling me about changing my service to another person. They were not upfront about it and we're hoping I wouldn't that and I or notice. They're also our price differences between the owner and Bernadetta that were also not mentioned to me and I do not know if they would have been honored. This felt to me like an experience of someone, I learned after my service today to be the owner, and aesthetician, who is needing to learn the lesson of transparency and trust. It's hard to gain trust from a client when you don't give it to them. My body then started to feel not trusted during our experience. 1. She greeted me as if she would have never Attempted to push me off to another person and instead reschedule me on me last minute 2. Val asked me to sit on the chair in our appointment room and when I asked, "is it OK if I just get a blanket, I'm cold," that was hanging against the bed, her response was, "Oh, it will just be a minute." Another example of Complete disregard for the person who happens to be your client. 3. I was not told a single time what would be put on my face or near my face when my eyes were closed and I was laying on the bed. I've never been to a service that touches my body or face that does not let my nervous system know what the next step is in the process like "I'm going to put toner on your face," or "I'm going to put a machine that sounds like an electric shocker up against your ear That is going to remove dead skin." There was nothing relaxing about the experience, she was not gentle in her touch, My hair felt pulled on and luckily, I do like deep pressure in the massage that I got sporadically a minute or two of. 4. I felt this yuck in my body all day since leaving my appointment at 1pm. The yuck of, "Why didn't I speak up?" But in reality, It is also, "How can a business owner treat her patient with such disregard?" Anyway, very disappointed, she never even made an intention to make up the fact that she changed my plans last minute on Thursday, despite her super strict cancellation policy that protects her or cared to take any steps to make it right with me as her client I hate writing reviews like this, but I really do think that this way of showing up in the world is not serving her and it is my hope that maybe through written words she will receive this message and let her guard down to treat her clients from the heart And in a way where when we think of "Golden Hour" As part of our community in Austin, our body feels calm and open

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Lindsay Wheelervia Google

4 months ago

Katlyn is the BEST! Katlyn is my go to for all things brows and lashes and always does such a phenomenal job. She is incredibly talented, and professional, making the entire process feel so easy. The salon also has such a welcoming atmosphere. I always leave feeling energized and fresh!

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Rocio Rodriguez Cavazosvia Google

6 months ago

I just had the most incredible facial at Golden Hour Skincare and I’m still glowing inside and out. From the moment you walk in, the space feels peaceful, intentional. It is an escape from the chaos of everyday life. Valerie took the time to understand my skin care needs and customized the facial to perfection. Every step felt purposeful, relaxing, and deeply rejuvenating. The products smelled amazing, the massage was beyond words. Her hands are healing!! I left with skin that felt clean, hydrated, and radiant. She pours so much love and knowledge into her work, and it shows. Book your appointment, you won’t regret it!