GA
Goodyear Auto Service
Goodyear Auto Service: prompt repairs with attentive updates in Madison.
3.7
Auto Repair
$$
Goodyear Auto Service: prompt repairs with attentive updates in Madison.
Goodyear Auto Service in Madison, WI offers auto parts and repair services. Reviews highlight prompt, friendly service such as same day alternator replacement and attentive follow up from manager Tim. Some customers raise concerns about pricing transparency, upselling, and tire related issues after service, as well as online appointment reliability.
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Tire rotation, replacement, and balancing to ensure safety and performance.
Quick and efficient oil changes to maintain engine health and longevity.
Inspection and replacement of brake pads, rotors, and systems for reliable stopping power.
Wide selection of quality auto parts and accessories for DIY or professional use.
Comprehensive checks to identify and address mechanical issues accurately.
Overall rating
Ashley Simonis
So so kind and helped me when my car stopped working. Went above and beyond what they had to do and I really appreciate it
Connor Buss
I’ve been coming to this location for oil changes every 4–5 months for the past three years. My routine has always been to drop my car off before work and pick it up around 5:30. Recently, I brought my car in for a routine oil change and never received any notification that it was ready. When I walked over to pick it up, I was surprised to find the office closed (a note on the door said the store now closes at 5). I had no way to access my car, retrieve my keys, and no one was left to talk to. As a result, I had to take an Uber home, then another Uber back to work the next day, and scramble to figure out how to pick up my dog from daycare. All because I didn’t have my car. When I followed up the next day, I was told a voicemail had been left (it wasn’t), along with a brief apology. I don’t understand how you can close for the day without confirming a customer has been contacted, or trying again to make contact, essentially leaving them stranded without access to their vehicle. Very disappointed.
Elliott Sanders
Kory and Bill were phenomenal. I came in for a brake check and they were extremely friendly, helpful, and very insightful about the issue I was dealing with. They clearly explained what the problem was and made sure I understood everything. On top of that, they got me in and out quickly which I really appreciated. If you ever need a brake check or brake repairs, Kory and Bill at Goodyear are definitely the guys to see. Highly recommend!
Brian Saperstein
The BEST! Kory and team had to go above and beyond to get me back on the road, but as an out-of-towner leaving a work meeting to then visit family, this couldn’t have been more important. THANK YOU so much for finding a tire for me and getting me going!!!
Stacy Nehmer
Courtney Norton
