Paul Brockman
Their former sales rep, Vince, and I had conversations about what kind of projects they want to take on. Of course, anyone we do business with we want to make sure we are a good fit for each other. I thought we had established that. Within days of Vince retiring we got an email from General Sales pausing our business relationship. I was shocked, especially given the conversation I had with Vince. Also, we had a project quoted and ready to be ordered and now we have to do more work to have it quoted with another supplier which is not the best situation to be in. I certainly understand that finding customers who want to be a good fit for your business and there is no easy way to do it but to get an email from General Sales is very crass and I would not recommend doing any business with them because they will express one thing to you with their sales reps but then turn around and do something else.
