Havertys Furniture

Name: Havertys Furniture
Address: 4301 West William Cannon Drive, Austin, TX, 78749, US
Telephone: (512) 358-8646
Price range: $$$
Rating: 5

Quality American-made furniture with expert guidance for your home.

5(5 reviews)

retail-store

$$$

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About

Havertys Furniture in Austin offers a premium selection of solid wood and American-made furniture, from dining sets to living room pieces. The store is known for its consultative, pressure-free shopping experience, where knowledgeable associates like Missy, Doug, and Daja provide personalized design assistance. Customers appreciate the high-quality craftsmanship, respectful service, and comfortable atmosphere, making it a trusted destination for functional and beautiful home furnishings.

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Location

4301 W William Cannon Dr, Austin, TX 78749, USA

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Information

4301 West William Cannon Drive

Austin, TX, 78749

(512) 358-8646 www.havertys.com/store-locations/all-store-locations/texas/arbor-trails

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Services

Furniture Sales

High-quality, solid wood furniture including dining sets, chairs, and more, with American-made options.

Design Consultation

Expert guidance from sales associates to help you select pieces that match your vision and budget.

Custom Furniture Selection

Personalized assistance in choosing furniture that fits your style and functional needs.

Rug and Accessory Sales

Wide selection of rugs and home accessories to complement your furniture.

Professional Customer Service

Respectful, pressure-free service with knowledgeable staff to ensure a positive shopping experience.

5.00 · 5 reviews

Overall rating

Courtney Shea Yantis

via Google

· 9 months ago

Jaime and David worked with us to get a price for two rugs that were perfect and workable with our budget! Thank you! Will come back soon for more!

chris elizondo

via Google

· 9 months ago

Daja and Mary Ann meet all our expectations and more they went with our Vision and made it a thousand time better didn’t pressure us on anything and had a great design at the finish we went with everything they chose for us.Amazing experience from start to finish. The store Manager equally amazing. Thank you.

Travis A

via Google

· 9 months ago

How Professional Service Should Look My wife and I visited Haverty’s as our first stop in what would become a long day of furniture shopping. We were greeted by Missy, a longtime sales associate who set the gold standard for what professional furniture sales should look like. The Right Approach: From the moment we walked in, Missy demonstrated an intuitive understanding of respectful customer service. She asked what we were looking for, listened to our actual answer, and then gave us space to browse at our own pace. No performative empathy. No scripted rapport-building. Just genuine, professional service that treated us like intelligent adults. Mastering the Balance: Missy had a remarkable gift for timing. She stayed close enough to be helpful while giving us room to explore on our own terms. When she did check in, she offered genuine insights and shared relevant stories about the furniture without turning it into a hard sell. Her approach was consultative rather than predatory, which created an atmosphere of trust rather than pressure. The Experience: We genuinely enjoyed our time at Haverty’s. The atmosphere was comfortable, the pressure was nonexistent, and we never once felt like we needed an exit strategy. While we ultimately did not find exactly what we were looking for on this visit, the experience itself was so positive that we will absolutely return when we are ready to make a purchase. Why This Matters: After visiting Haverty’s first, our subsequent stops at other furniture stores highlighted just how rare Missy’s approach actually is. By the end of our day, after visiting two additional stores, we were exhausted. The difference in sales approaches became starkly apparent. Missy understood something fundamental: respecting customers and giving them space builds trust and loyalty. Good service creates repeat customers, not just one-time transactions. Bottom Line: If you are furniture shopping in the area, start at Haverty’s and ask for Missy. She represents everything right about customer service in retail. Even if you do not buy on your first visit, you will leave feeling respected and valued. This is how furniture shopping should feel, and Haverty’s has earned our business when we find the right pieces.

Barbara Preston-Horn

via Google

· 11 months ago

Larissa was very helpful and patient. She knew her products well. We're excited about our Chair. We love havertys. ❤️ it's where i buy furniture when looking for anything special. Always great quality and service.

Dylan Dixon

via Google

· 1 year ago

Doug expertly guided us towards choosing a beautiful and functional dining room table. It’s nice to have something that is built out of solid wood, not particle board. And a bonus that it’s American made. We’ve had the table for eight months, It feels good playing cards on or eating dinner. There are few things in life that are worth the sticker price these days. High quality furniture is one of them.

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Travis A

via Google

· 9 months ago