Helping Hands Veterinary Surgery and Dentistry of Virginia

My dog had to have her tail amputated and local vets wanted to charge $2k right before christmas. Thankfully they put us in touch with this amazing organization and we were able to have her surgery done at half the cost. We were very grateful to be able to get her the care she needed in a timely way at a price we could afford. The care was top notch and the staff were very kind.

After exploring several options for our pups dental needs, the price point and straightforward process of Helping Hands couldn't be beat. The drop-off and pick-up, although seemingly chaotic, was very smooth and easy! Kudos to the staff because the day of our appointment was very cold and snowy. But we were greeted by all staff with cheerful smiles! The Otto app also added a communication method that was easy to use and get updates.

I brought my 3 year old pup in for a routine dental cleaning. I was impressed with Helping Hands staff and process from beginning to end. Very organized and professional. Everything was arranged via a text chat, and on the day of the procedure, the intake ran very smoothly. Given the affordable cost relative to other options and this very positive first trip, I will definitely be brining my pets back for any future services needed. Thank you!

All the processes at the clinic are very well organized. From my first phone call to our check-out, I liked everything. The assistants explained in detail what to expect from the procedure, its pros and cons, the cost, and possible side effects. I received several reminders. There is a convenient patient communication portal. I chose Procedure 2 for my dog’s dental cleaning. The check-in time was 7:30 AM. The parking lot was full. The whole process was organized: you fill out the paperwork in the car, drop off your dog, have a consultation with the doctor’s assistant, and make the payment. I picked up my dog at 4:30 PM. The cleaning was done very well. Now my dog’s teeth look better than mine, IMO.

I cannot recommend this place enough! On Friday morning I took my 1 year old cat, Kimchi, to an urgent care and was told he needed an emergency surgery after they did an x-ray on him. They transported him to a local hospital, and long story short they said they needed 5k dollars up front, or they cannot perform the surgery. I live in Norfolk, and still I called vet surgery hospitals all over Virginia and North Carolina. Every single place asked for an absurd amount of money, and I felt so helpless. I was absolutely distraught, in shambles. There was such a large amount foreign bodies in his poor belly that it was a fatal/dangerous situation that needed immediate attention. I finally heard of Helping Hands and their very low surgery prices, then sent them a request through their website. I saw that they were closed over the weekends, so all I could do was pray that he would be okay for the next few days and that they would agree to take him in on Monday. On SUNDAY I received a call verifying the surgery he needed and communicating what the treatment plan, prices, and possible outcomes were looking like. This brought so much ease to my mind knowing before Monday came around the plan was already in motion. I spoke with Jasmine, who was patient, kind, understanding, and optimistic. The fact that they weren’t even open on weekends, yet they still reached out to patients who sent requests meant the absolute world to me. I made the drive to Richmond the next day, and stayed all day in their wonderful lounge area. It had TV available, outlets, games, puzzles, couches, wifi, etc. They saved my baby boys life! The doctors, the staff, and the service is absolutely incredible. Everyone was so so kind and wonderful. Both me and my fur baby felt loved, supported, and cared for during the entire experience. Without the extremely reasonable pricing, I could have lost my baby. I can’t thank you enough Helping Hands! ❤️❤️❤️