Natalie
I reserved a cabana for $89 for my boyfriend’s birthday due to enjoying my time here before.. I was so surprised that on arrival, I was met with a person who told me they had no record of my reservation, which was not true bc i booked this a month In advance and the manager later confirmed I do have a reservation and it took over 15 minutes for me to sit. But my night just got worse. The fireplace for the cabana was broken all over the restaurant, so we were cold the entire night with no fireplace, we were supposed to have a dedicated server & anytime i tried to get someone to help me they were rude & unable to assist. We couldn’t order any alcohol or drinks at our table . We had to walk all the way to the other side and BARGE into somebody else’s party just to order a drink at the bar , which was never supposed to happen bc I reserved a cabana and it came with a waitress . It was as just a terrible night , I was cold and discussing with management the entire time i was there & was told I was going to get a refund due to the terrible service they provided. However I had to dispute with my bank because they were unable to do it right the first time. Never booking here again.






