user32
I wanted to share my experience with iDrive Driving School regarding my son’s lessons. His first session was a very positive experience. The instructor, Coach Michael, was calm, patient, and supportive, which really helped build my son’s confidence behind the wheel. We continued practicing at home and were making great progress toward completing his required driving hours. Unfortunately, the last two lessons were a completely different experience. The instructor, Toya Phillips, was assigned for both sessions, and her approach was extremely concerning. My son shared that she was impatient, raised her voice, and was overly critical rather than supportive. During one lesson, while practicing parking, she became frustrated when he didn’t perform the maneuver correctly and spoke to him in a harsh and discouraging way. Driving instruction requires patience and professionalism. Based on our experience, I do not believe Toya Phillips should be working in this role.
