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Anne Beallvia Google

3 months ago

I bought a 1907 home that needed to be painted--every room. And it need to have repairs done to ceilings and walls. Improovy exceeded my expectations in every way. They were professional, timely, and on budget. They brought my attention to things that I never even noticed, and they ended up doing even more painting than I had anticipated. And when I noticed a couple of minor issues, they came back within 24 hours and addressed them. When you hire professionals like Improovy, you realize it right away. There was not one drop of paint on the floors after they left. I'll never hire any other painters except them in the future.

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LLvia Google

4 months ago

We hired Improovy painters in July 2025. They painted my entire condo except for ceiling, baseboards and windows. They did have to coat over green wall and a red bathroom. The painters that came were excellent. Luis and Miguel. They worked hard to complete the work and I’m grateful for that. The problem I have with the estimation that I received was over the phone based on photos and I don’t think that it was fair. I ended up paying a lot more for finishing that needed to be done in order for the entire paint job to look good. We feel that it should have been included in the original quote. Very aggravating!!

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Megan Nubelvia Google

4 months ago

We had Improovy fix some drywall and paint our bathrooms and guest room. The whole process was fast - very responsive, quick turnaround, prices were fair and competitive. Everything and everyone was timely. I believe it was about a week between when I filled out the initial inquiry form and when the paint job was done. We’re planning to use them for another project coming up. Highly highly recommend!

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Kevin Warwickvia Google

almost 2 years ago

Avoid Improovy at all costs. We didn’t, but there’s still hope for you! Enjoy our saga. -We got quoted by several painting companies but went with Improovy based on reviews and a quote too good to be true. -Red flag: Improovy doesn’t send someone to your house to inspect the project. They rely on photos from Redfin or what you send them. -We were INCREDIBLY detailed with our salesperson Matt. There would be plaster work in addition to painting—and the plaster work was significant. -Matt quoted us a bid that was low. We actually told him. He tacked on $500 after talking to someone who set him straight, and we thought, “OK, fine—it’s still a great quote.” -We went through 3 scopes of work. Every new one left things off. The plaster repair work (a major sticking point with us), the fireplace being painted, etc. -When we finally got the “final” one, Matt said the window casings are included in the baseboards, door/casings section. We said, “Fine.” -Improovy will screw you if you can’t point to stuff in writing—even if guaranteed over the phone or in person. -Bad omen: our project coordinator, Eddie, told us that Matt had been let go. -Eddie made it clear leading up to the project that Matt had overpromised, but he’d do right by what we were promised. -We agreed on a start date, but it got pushed back 12 hrs before the job was to start. -When the crew arrived, they were immediately overwhelmed by the project size. -Eddie had of course given them the wrong scope of work. -The crew lost a half day based on their confusion. -Eddie gave them the go-ahead to start the job and begin prepping for the plaster repair. -I work from home and lost half a day of my work. I played project manager throughout. The crew often had no idea how to proceed. -Our Improovy job started on 2/12. We were told it’d be done in 4 days. It ended on 2/19. -Eddie assured us of the paint sheens through email but they were wrong on the work order. They all had to be replaced. -Eddie randomly called us at 8 PM on 2/14 to make sure everything was going smoothly. -The next morning the crew lead said Eddie had told them not to do the window casings. Eddie knew when he was on the phone with us. I lost another half day arguing with Eddie and Matt as they lied to me. -Matt called us to ask for more money for the job. A bold move three days into the job. We thought it could’ve been a scam because he was being phased out. Made us super uneasy. -We were constantly on edge about what they would try to trim from the job as a way of making up for their own mistakes. -One of the owners of the company—this guy Daniel—visited unannounced to see the progress and scope. He did this more than once (totally unannounced). -I asked Daniel point blank if he was going to trim anything else from the job or charge us more money for something. He said, “No” and shook my hand. True story. -The next day, we were bullied into paying $300 for a repair that was far less of a repair than several others that had been done at no charge. -Improovy pushed the crew to finish the last rooms incredibly fast. You can tell. -Eddie told me he didn’t think we were going to pay the remaining balance—something we had never indicated. -He asked if he could put a hold on our credit card. I said, “Absolutely not” (I recorded this call). They did anyway (by order of CEO). -They threatened to put a lien on the house if we didn’t pay—which, again, we had never indicated. Ridiculous. -The crew damaged a piece of furniture, and Improovy ghosted us about the touch-ups. -There are necessary touch-ups (paint on the floor beneath the radiators; TONS of pinholing; single coats of paint on walls; not painting a bedroom door; just shoddy work near the ceiling in each of the bedrooms). -We knew touch-ups would never happen (though they're guaranteed in writing on the work order). But we wanted proof we were in touch and they ghosted. Which they did of course. We're geniuses. All in all, it was a terrible experience that ruined a potentially fun investment in our first home together! Way to go, Improovy!

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Jenn Desjardinsvia Google

over 3 years ago

We recently used Improovy for interior painting for our condo in Ukrainian Village. Our initial contact was Andy. He was a great listener and helped us understand the scope of work that was needed to complete our vision while staying cognizant of our time constraints and budget. I was trying to have this project completed while my other half was on a work trip so as to not disrupt his day to day and it couldn’t have been more perfect. Our project coordinator was Josh and he was SO helpful in clarifying the different levels of sheen and how many coats it would take to get the job done - We had some bold color choices. Cecilios and Greg ultimately were the painters that executed the project. The whole team was communicative, on time and flexible as in some cases I wasn’t sure if I wanted certain colors to be taken all the way to the floor or to certain corners (we were doing a bunch of accent stuff) but Cecil was quick to adjust. They did all of the interior walls of the lower level of our condo (living room, dining room, kitchen) a really tall 20ft stairwell, interior accent beams, and the lips of several door frames that they removed the doors and put back after the project was complete. They were able to do this in 2 days with 3 different color choices for various walls. They left our home clean and in great shape. My only criticism is that they did paint over our electrical panel. We were ultimately able to get it open with a box knife without messing up the paint and I’m happy that the panel itself blends in with the wall but wondering if there could have been a better way of handling that. Overall we are VERY happy and intend on using Improovy for our upstairs rooms soon! Thanks guys for all your help - You’re great! We cant wait to get all the art up on the walls, remove some ugly light fixtures and make our home really come to life!