
Honest, on-time HVAC care with transparent pricing in Chicago.
City & Suburban Heating & Cooling delivers timely, honest HVAC service in Chicago. Customer reviews praise reliable repairs, routine maintenance, and thorough assessments and inspections, all supported by transparent pricing and clear communication. Technicians such as Rob, Sam, Eddie, and Mike are noted for punctual, professional service and effective coordination with plumbers when needed.
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Prompt and reliable repairs for heating and cooling systems, including emergency services.
Professional installation of furnaces, AC units, water heaters, and thermostats with expert coordination.
Routine cleaning, assessments, and upkeep to extend system life and ensure efficiency.
Thorough evaluations for leaks, performance issues, and replacement recommendations.
Quick response for breakdowns, with same-day or next-day availability for urgent needs.
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Overall rating
Kevin R
City and Suburban Heating and Cooling is an outstanding company! Rob is professional, responsive, and consistently reliable. He replies promptly to requests, gives a heads up when he is on the way, and shows up exactly at the agreed time. Most importantly, he is the most honest person I have worked with in more than 20 years. Pricing is reasonable, service is excellent, and I cannot recommend Rob and this company highly enough.
Heather Sillin
Three times, my experience with Suburban Heating and Cooling has exceeded my expectations. The first time I found them as a quick search, my heat went out on a Saturday morning. He was here at 9am that day to fix it. Kind, prompt, and knowledgeable. He explained what he was doing, what he thought about my old furnace, and we agreed to keep fixing it. Second was a routine cleaning and this last time was on the verge of a break down. They fit me in that day. Same man, same excellent service. When my furnace finally does need to be replaced, I will call them no question!
amy darling
City & Suburban Heating & Cooling is excellent! From repairs to general maintenance, upkeep, assessments, and inspections, their team has consistently delivered top-notch service. Scheduling is always convenient, and their pricing is honest, fair, and transparent—no surprises or upsells. Rob, in particular, has been a lifesaver over the years. He’s kept my AC unit running smoothly for several seasons, extending its life far beyond what I expected. When I needed to replace my water heater, which unexpectedly required some adjustments to my furnace, Rob coordinated seamlessly with my plumber to ensure everything was handled efficiently and correctly. His expertise and clear communication made a potentially stressful situation straightforward. Additionally, when my neighbor raised concerns about a possible leak from my HVAC system, Rob promptly came out for a thorough assessment, putting everyone’s mind at ease with his professional evaluation. Overall, City & Suburban provides knowledgeable, prompt, professional, and reliable service every time—I highly recommend them for all of your HVAC needs.
Thomas Cohen
Can’t recommend these guys enough. Rob came out the next day after me calling and quickly diagnosed the issue and was fully transparent on options and pricing. I decided on a full replacement due to age/status of the AC unit so Sam and Eddie came out two days later and took care of the entire project quickly. They were communicative and professional the entire time and provided me with all the info I needed. I’ve had experiences with other service providers in Chicagoland and can confidently say I’ll be using Rob, Sam and Eddie for all my HVAC needs going forward.
Kathy Gabriel
I had a 2-stage furnace and thermostat installed by Eddie and Mike in my condo's custom utility closet. Installation was challenging and they professionally, patiently, and expertly completed the job.