IB
Indulgences Beauty Therapy
Where luxury meets personalized beauty and wellness treatments in The Junction.
3.4
Hair Salon
$$$
Where luxury meets personalized beauty and wellness treatments in The Junction.
Indulgences Beauty Therapy offers a comprehensive range of beauty and wellness services designed to pamper and rejuvenate. Located in The Junction, this salon provides professional treatments including facials, massages, waxing, tanning, and nail services. The team focuses on delivering personalized care in a relaxing environment, catering to clients seeking both routine maintenance and special occasion preparation. With attention to detail and a commitment to quality, Indulgences aims to enhance natural beauty and promote overall well-being.
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A luxurious combination of massage and facial for ultimate relaxation and skin rejuvenation.
Professional waxing and tinting services for precise, long-lasting beauty enhancements.
Customized makeup and tanning services to ensure you look flawless on your special day.
Advanced skin treatments and consultations for healthy, glowing skin tailored to your needs.
Therapeutic massages to relieve stress, improve circulation, and promote overall wellness.
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Overall rating
Jeff Young
A gift card given to me had been lost in my relocation from Newcastle to Lake Macquarie and resurfaced 11 months after the expiry date quoted on the card. Checking the legalities of such an expiry, confirms 3 years "as a minimum", must be provided by a retailer. Therefore Indulgences are within their rights, however their approach from the outset was "it has expired, therefore it is worthless". No further discussion. Disappointed as I am, it is clear they are happy to take your money and under no circumstances will they offer any compensation if you miss the expiry date. I note even Jetstar offer credit on cancelled trips that "never expire". Be mindful of this when dealing with Indilgences Beauty Therapy and ensure you act within their terms of the gift card arrangements. "Expiry means Expired". Thanks for the donation.
Kate Johnson
Poor client service. I booked in a week or so ago, with the appointment scheduled for the following night. On the day of the app, I was advised that I'd need to work from our Sydney office and could not make the appointment in time. I called around 9.00am to cancel the appointment, apologising and offering to reschedule to the next week. The individual I spoke with told me that they would be charging me a fee for the last reschedule regardless. I asked if she had the discretion not to impose the fee, as I could not avoid the commitment and had called as soon as I knew. She said no. She suggested I reschedule to later that same day in order to avoid the charge. I couldn't make any appointments that day (as I was commuting to and from CBD Sydney) but left with no other alternative I said yes. She reiterated that if I missed that appointment, the fee would be even larger. I have now been charged a substantial penalty for missing the appointment. I have had 3 or so appointments with Indulgences before and have never missed one. I can see a similar review below regarding the clinic's lack of accommodation in unforeseen circumstances. This is not the way to retain loyal clients.
Nicole Hunt
My Signature Treatment with Sarah today was next level luxury. I can’t decide which bit I liked best - the massage or the facial. Sarah was so friendly, professional and extremely good at her job. I’m already looking forward to another one!
Jennifer E
I have been having my regular brow and lip wax, eyelash tint at Indulgences for the last 4 months - an excellent job each time. Importantly, no ageism. (Sadly, some salons make their preference for younger clients obvious)
Sarah Tasker
Lilliana was wonderful getting me ready for my wedding day! My tan was perfect with my gold dress and nails looked very elegant! Will definitely be back!
