Iron Cactus Mexican Restaurant and Margarita Bar

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Khadijah Piercevia Google

2 months ago

Our overall experience at the restaurant was very…interesting to say the least. We stopped here because we just toured a nearby attraction and all like Mexican food. Firstly, all of the food was incredibly overpriced. The only things that were priced decently were burgers and sandwiches(American)! My friend and myself decided to try the Stuffed Iron Iron burger. When our burgers arrived, they were basically medium rare. I took a few bites and felt as though it was too pink for my liking. My friend agreed so we sent them back. Upon returning, the burgers were still JUST as pink, but now burnt on each side. We still weren’t comfortable eating them and asked to send them back and that we would just share a chicken sandwich. At this point, we were just ready to leave because we had been there for a decent amount of time. At no point during this time had the manager come over to us and apologize for the food, or check how our food came out the second time. This was odd to us, as most of the time, the manager will introduce themselves and say to let them know if there are any more issues. This, however, made sense when the first interaction we had with the manager was him coming and asking if we were OK because we were laughing about how odd the whole situation was. After we couldn’t really say much, the manager loudly said “Jesus” and walked away. This not only made us feel uncomfortable, but also was very odd. When did it become a crime to laugh with your friends? A few minutes later, the manager came back and said something along the lines of “Let’s quiet down. Yeah, let’s do that.” It was incredibly rude and unprofessional. I’ve never had a manager be so upset about people being loud, especially when they just complained about the quality of the food. You would think that you would want them to have a good rest of the experience so that they don’t leave a bad review about the food. The one positive, is that our waitress was pretty nice and did the best at recommending places in Austin to visit. She also removed the two burgers from the check. She’s the only reason that service got any stars at all. Needless to say, I would not recommend this restaurant because the food quality is not worth the money, might not be cooked, and if you complain, you might receive rudeness from the manager. It is surrounded by many other food options and it definitely is not your go to Mexican restaurant if you’re looking for that as a food option.

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Galin Zhelyazkovvia Google

3 months ago

Disappointing Experience at The Iron Cactus Dear The Iron Cactus Team, I wanted to share some feedback about my recent visit to The Iron Cactus in Austin. My family and I were excited to dine there, but unfortunately, our experience was less than satisfactory. We ordered a quesadilla for our child, and unfortunately, we found hair in the dish. Later, my wife discovered a long strand of hair in her fajitas as well. While we appreciate that the manager removed those items from our bill, the overall experience was still quite disappointing. To add to our frustration, when we didn’t leave a tip as waiter forgot to bring us cutlery and water, the waiter expressed dissatisfaction with arrogant attitude “we work for $2 an hour! In America we tip” - so at the end I had to apologize , which felt insensitive given the circumstances and the overall disappointment we faced. We understand the importance of tipping, but we also believe that service quality and hygiene standards are paramount. We hope this feedback helps you improve the dining experience for future guests. We truly wanted to enjoy our meal and support your restaurant, and we hope you can address these concerns effectively. Thank you for taking the time to consider our experience. Sincerely, Galin Zhe

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Renny Titivia Google

3 months ago

This restaurant is so accessible. Just right in the corner near by the comedy show building. It was too loud music from the neighbour so nearly can't hear music from this restaurant. One thing that wasn't cool. Meanwhile we still able to see night life outside of the windows. So colour full. We ordered southwest Paella 🥘 was so delicious. I loved it. Husband ordered brisket enchiladas which he loved it too. This restaurant is so perfect for Mexican food lovers. Server was so helpful. This place is so perfect for Mexican lovers

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Explore ATXvia Google

3 months ago

Iron Cactus was amazing food and hospitality. They switched over to being a seed oil free restaurant. Which has elevated the taste, and leaves you feeling amazing. This is located right next to the iconic Comedy mothership, so it’s a great place to grab food/drinks before/after a show.

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Hannah Cartervia Google

6 months ago

Stopped off for an early lunch with my husband and was greeted and warmly served by Sarah! She was attentive to everything throughout without feeling overbearing or rushing us as other places have. The food was amazing, fresh and flavorful. The atmosphere was great and welcoming. I got the Iron Steak and each bite was better than the last. Hands down the best steak I’ve had in Austin and cooked to a perfect medium rare as asked. I know the night life here is always on point but if you need a good lunch with amazing food and great service I strongly encourage you to check out Iron Cactus!