Su Parente
We hired Victoria for our new build project expecting a collaborative and guided experience typically provided by full-service interior design firms. Unfortunately, our experience fell short of those expectations. Communication and follow-through were inconsistent, and it became apparent that our project may not have been a top priority due to other commitments she had mentioned. I found myself taking the lead on sourcing materials and ordering samples with limited direction. While some suggestions were helpful, the overall creative input did not meet our hopes for a professional design partnership, and I ended up making many of the design decisions myself. This was a significant investment, and we expected a professional, collaborative process — unfortunately, that was not what we received.
