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Jason & Anita YouTube Gabrielsonvia Google

about 1 month ago

The hand carwash with interior service was great and done in 15 minutes. These services are hard to find and so much better than the express wash. The experts even put a towel down so I didn’t have to put my dirty feet in my freshly vacuumed floors without wiping them off first. That was impressive!!! If you’re looking for an original hand wash car wash that does an amazing job, Jacksons does it best!!!

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Juana Figueroavia Google

6 months ago

I hadn’t had my car cleaned in a long time, and Angel Lopez did an amazing job bringing it back to life. The inside looks spotless, the seats look incredible, the carpet is super clean, and every detail was taken care of. It honestly feels like a brand new car again. Angel was very helpful, professional, and clearly takes pride in his work. The team outside, working hard in this heat, did a fantastic job on the exterior: the paint, wheels, and windows all look perfect. The guy at the line was also very helpful and made the process easy from the start. You can clearly see they’re a well-trained team that knows what they’re doing. I highly recommend Jackson’s Car Wash and Angel Lopez if you want your car detailed the right way. Keep up the hard work, all of you do an amazing job, and I know it’s not easy in this heat!

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DBvia Google

over 1 year ago

I paid $100 for a full service (inside and outside) with wax protection. 1. The interior was not cleaned properly; a dirty cloth was evidently used, leaving my car's panel, radio, screen, and beverage holders in worse condition than before. 2. The trunk was not cleaned at all. The solution they offered. Re done the service, meaning waiting for another hour to have the service that should have been done the first time. The manager said he couldn’t refund me without talking to the corporate office, which was closed at the time. No one has called me from the corporate or heard back from the manager. I even left a few messages with the central phone number and sent the pictures via text to see if it would help, but it was unsuccessful. After a few weeks trying to get a solution, they refunded me.

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Sean Marksvia Google

almost 3 years ago

Very unhappy with the service here. I pulled up and was very clear that I wanted the exterior washed and a thorough cleaning of the inside of my truck. The attendant began to push a headlight restoration even though I said no multiple times. I was then told that with the headlight restoration they clean the interior. So I repeated to him so if I purchase the headlight restoration the interior will be thoroughly cleaned and I was told yes. I finally agreed with that understanding verified by the attendant. When I get in my truck after it was done nothing inside had been touched. I pulled right back in and let them know and was told that I purchased a basic wash and not an interior cleaning. The manager came out to help and asked me how I liked the headlight restoration that I did not want in the first place. After talking he said he would have the interior detailed so I was off to waiting again. After all of maybe 5 minutes I was told it was done and I walked up and it still didn’t look vacuumed. I asked him if he vacuumed and he said yes. At this point I couldn’t wait so I left having spent $90 on a rinsing of my truck. Pictures attached are after the second go around after all I really went for in the first place was a thorough interior cleaning. I won’t be going back and will steer anyone I know clear of this place.

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Jackie Acker Garland (Chicago Photo Mom)via Google

about 3 years ago

I'm conflicted on how to rate this. I'll do 4 stars based on the fact that you get a free wash ($25 value) for downloading their app. My car was a complete disaster coming in and came out better than it was. However if I paid $25 on top of my $20 tip I was asked for at the beginning, I wouldn't be very happy. I was offered a number of upsell options, but I wasn't in the position to pay $60-150 for my kids yogurt to be wiped off the car. Rico, the co-manager, was very friendly and came over to shake my hand after I had the exterior wash. The gentleman who greeted me (and everyone who helped) were friendly as well.