Jessica Cheu
Hit a pothole on the way into work and ended up with a flat. Gave JB tow a call because of all the glow reviews. I (unfortunately) don't have roadside assistance coverage so was freaking out about costs. Jose picked up immediately and asked for my location and arrived in 20 minutes. Not only was he extremely helpful but also kind even with how frazzled I was. He took me to a tire shop (Happy Tires thank you so much!) and we were able to replace my tire in less than 30 minutes and I made it to work. Price was extremely reasonable but again, the customer service stood out. I've got Jose's number saved now and will use him if I ever have any tow needs (hopefully not anytime soon!!!). Thank you Jose!!!!






