Jenny Beauty Supply

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Nett Nettvia Google

about 2 months ago

Just left this place after purchasing nail remover. It was taped down….I finally get in package and the remover was already cut and empty🤬. Never again! If you buy anything that is taped down make them open at the counter so you can inspect prior to leaving!

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13karatgoldvia Google

5 months ago

If you care about your business you should fire Lulu the manger. I was at the register paying for $400 worth of hair and she was rushing me while I was looking for my card. It was 7:59. I asked her what was with her aggression when I was already paying. I told her does she not want my money and she shook her head saying no. I was being nice and respectful the whole time. Even with her nasty attitude

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Ashleuvia Google

5 months ago

JENYY I love to shop here but see your staff at the forest hill location on Mansfield THEIR ATTITUDES SUCK!!! everybody on the phones while you trying to get help and it always gives off that you are a bother!!! Also there is sale signs all over the store and they don't honor the prices the worker literally snatched the sign down in front my face and told me whatever it rang up as is the price even though it was $10.00 off per the posted sign!!!!! I love shopping here but some customer service training is needed. It’s not all the locations the Ducanville location customer service is 1000% better

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Nayana Fennellvia Google

8 months ago

So May 8th I purchased this hair in advanced for a trip that I was taking. But when I purchased the hair their was 3 African American ladies behind the counter that pointed me in the direction to this hair I asked her was it actually human she told me yes because she had used it before and I also asked her could it be colored and would the curl pattern still be there she told me yes to both questions. So I proceeded to buy the hair just and I spent $160 on this hair!!! So on the 28th of may I placed some burgundy dye on the hair left it on for no longer than 20 minutes and once I rinsed it off the color came off as well and it turned hot pink as you can see in the pictures below and it became gummy started to shed and became very tangled!! So yesterday May 30th 2025 around 8:05pm I went back into the store to see what could be done about it I don’t know the guys name but he was an Asian man I explained the situation to him and completely tried to blame me for why the hair looked the way it looked. If you look at the top of the label it says UNPROCESSED 100% HUMAN HAIR. This man proceeds to tell me that the hair was over processed because in the factories they process the hair with lightener and then once color is applied it’s over processed. Once he said that I said sir but if you look at the top of the label it says unprocessed so that’s false advertisement. I’ve dyed human hair before and it has NEVER TURNED OUT LIKE THIS! So that means it’s not 100% human it has to be mixed! Then he tells me to leave my hair with him so that he can test the bundle to see if it messes up as well. So I asked home Now why would I do that just for you to switch the hair out. He told me that he couldn’t give me a refund or even replace the hair he told me that I could purchase some more hair at a discounted rate!! He didn’t even try to accommodate me or help me in any way after I spent $160!! This is so unprofessional in so many ways ! They need to be taught better customer service skills and learn how to treat people ! So now I’m out of hair and $160 !!

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Carol Keyesvia Google

over 1 year ago

There's a very wide variety of hair and hair types to match your own hair. There's lots of hair supplies and jewelry. Some things are affordable than others like the earrings that are 99 cents.