Drew Thornley
Went for a work social at 19:10 but couldn't get in due to people not having physical photo IDs. Unfortunately this sort of is what it is. This review is mostly just a complaint about the policy. I will clarify, absolutely my fault, it did say on the booking confirmation. I did not read the booking confirmation (my bad). However, at ten past seven a group of 24 and 25 year olds would be able to go in pretty much any pub I can think of without ID, especially accompanied by a 30 year old, a 35 year old and a 50 year old as well were. The doorman was also a bit unpleasant. I get he spends a lot of time dealing with miserable drunks, but at ten past seven I'd have appreciated being spoken to more like an adult (lol maybe I do look like a child). The main issue I had with him was that when I said "I don't have an ID" he asked me how old I was. I then said "24" because I'm 24. He then went on a loop explaining how a challenge 25 policy works... This would have been very reasonable if I'd have argued, but I never did. I also have worked in a bar, I know how challenge 25 works, and I know that the situation wasn't his fault (it was my own) so I wasn't annoyed, just upset that I'd let the team down by not passing on important info. The manager also came and spoke to us and was lovely. The last point I'd make is that while they do tell you that you'll need ID, they demonstrably don't do it well enough to curb the expectation that people won't need it, as the guy behind us also didn't have his ID and wasn't aware.
